Abhinav Agarwal Email
General Manager, Conciliation @ Energy and Water Ombudsman (Victoria) (EWOV)
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Abhinav Agarwal Location
- Melbourne, VIC, AU
Abhinav Agarwal Work
- General Manager, Conciliation @ (April 2022 - Present)
- Conciliation Team Manager @ (March 2017 - April 2022)
- Lead Conciliator @ (July 2013 - February 2017)
- Case Manager @ (January 2012 - July 2013)
- Acting Team Leader @ (June 2010 - December 2011)
- Case Manager @ (November 2007 - May 2010)
Abhinav Agarwal Education
- Ozford College of Business Melbourne
(Management)
2007-2009
Abhinav Agarwal Skills
- Agile Methodologies
- Alternative Dispute Resolution
- Analytical Skills
- Audit & Assurance Readiness
- Billing Operations
- Case Management & Prioritisation
- Change Management
- Change Management (Prosci / ADKAR / Readiness)
- Coaching
- Coaching & Mentoring
- Coaching and capability uplift
- Collections Strategy & Customer Hardship Support
- Complaint Management
- Complaint Resolution & Customer Experience
- Complex investigations
- Compliance & Quality Assurance
- Conciliation and Alternative Dispute Resolution expert
- Continuous Improvement & Process Design
- Cross-Functional Collaboration
- Cross-Functional Stakeholder Management
- Customer Advocacy & Fair Outcomes
- Customer Service
- Data Integrity & Controls
- Data-driven Decision Making
- Digital & Technology-Enabled Change
- Dispute Resolution & Complaints Management
- Energy Industry
- Financial Services
- Governance & Controls
- Industry Codes & Compliance Understanding
- Large-Scale Portfolio Management
- Large-Scale Service Delivery
- Leadership
- Leadership & Coaching
- Leadership & Transformation
- Management
- Mediation
- Operating Model Design
- Operational Excellence
- Operational Leadership
- Operational Process Improvement
- Operational Strategy
- Operations Leadership & Governance
- Operations Management
- Organisational Design & Culture Change
- People Leadership & Coaching
- Performance Management & Coaching
- Performance Management & Data Insights
- Policy
- Portfolio Management
- Privacy Regulations
- Process Improvement
- Process Optimisation & Workflow Design
- Process Stabilisation
- Program & Portfolio Leadership
- Program Management & Governance
- Project Management
- Regulatory & Compliance Transformation
- Regulatory Compliance
- Regulatory Reform Implementation
- Relationship Management
- Reporting & Budget Management
- Research
- Revenue Assurance
- Risk & Assurance Governance
- Risk & Compliance Alignment
- Risk Management
- Risk Management & Controls
- Salesforce Implementation & Adoption
- Scrum Expertise
- Service Transformation
- Service delivery optimisation
- Stakeholder Engagement & Executive Influence
- Stakeholder Engagement (Regulators & Industry)
- Stakeholder Management
- Stakeholder Management & Negotiation
- Strategic Planning
- Subject Matter Experts
- Tariffs
- Team Leadership
- Training
- Transformation Execution
- Workforce Capability Building
- Written reasoning
Abhinav Agarwal Summary
- Abhinav Agarwal, based in Melbourne, VIC, AU, is currently a General Manager, Conciliation at Energy and Water Ombudsman (Victoria) (Ewov). Abhinav Agarwal brings experience from previous roles at Energy and Water Ombudsman (Victoria) (Ewov) and Ge Capital. Abhinav Agarwal holds a 2007 - 2009 Ozford College of Business Melbourne. With a robust skill set that includes Agile Methodologies, Alternative Dispute Resolution, Analytical Skills, Audit & Assurance Readiness, Billing Operations and more. Abhinav Agarwal has 1 emails on RocketReach.
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