Abhilash Kumar Email & Phone Number
SVP, Operations Centers of Excellence @ First Advantage
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Abhilash Kumar Location
- Bengaluru, KA, IN
Abhilash Kumar Work
- 2025 -now SVP, Operations Centers of Excellence @
- 2021 -2025 Senior Vice President, Operations @
- 2020 -2021 Vice President, Operations @
- 2019 -2020 Senior Director, Operations @
- 2018 -2019 Director - Operations @
- 2016 -2018 Director - Operations @
- 2016 -2016 Assistant Vice President Operations @
- 2008 -2016 Senior Manager - Operations @
- 2002 -2008 Operations Manager @
Abhilash Kumar Education
- Indian Institute of Management, Lucknow
Executive Education (Chief Operations Officer Programme)
2023-2023 - Bangalore University
B'COM (Marketing and Advertising)
1999-2002
Abhilash Kumar Skills
- Strategic Leadership
- Business Transformation
- Organizational Development
- Crisis Management
- Cost Control
- Operational Strategy
- Operational Efficiency
- Operational Excellence
- Customer Satisfaction (CSAT)
- Leadership
- Service Delivery
- Team Management
- Strategy
- Performance Management
- Management
- Operations Management
- Vendor Management
- BPO
- Call Centers
- Process Improvement
- Sla
- Transition Management
- Workforce Management
- Offshoring
- Change Management
- Talent Acquisition
- Process Management
- Employee Relations
- Talent Management
- Team Leadership
- Employee Engagement
- Outsourcing
- MIS
- CRM
- Business Process Improvement
- Recruiting
- Screening
- Customer Satisfaction
- Sourcing
- Business Analysis
- Training
- Business Development
- Human Resources
- Process Excellence
- Business Process Outsourcing (BPO)
- Customer Relationship Management (CRM)
- Service-Level Agreements (SLA)
- Team Building
- Project Management
- Call Center
- Customer Experience
- Customer Relationship Management Crm
- People Management
- Sales
- Strategic Planning
- Contact Centers
- Business Process Outsourcing Bpo
- Marketing
- Business Process
- Management Information Systems Mis
- Research
- Service Level Agreements Sla
- Business Process Outsourcing
- Customer Relationship Management
- Service Level Agreements
- Management Information Systems
Abhilash Kumar Summary
- Abhilash Kumar, based in Bengaluru, KA, IN, is currently a SVP, Operations Centers of Excellence at First Advantage. Abhilash Kumar brings experience from previous roles at First Advantage. Abhilash Kumar holds a 2023 - 2023 Executive Education in Chief Operations Officer Programme @ Indian Institute of Management, Lucknow. With a robust skill set that includes Strategic Leadership, Business Transformation, Organizational Development, Crisis Management, Cost Control and more. Abhilash Kumar has 2 emails and 1 mobile phone numbers on RocketReach.
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