Abdul Sh. Email & Phone Number

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2022 -now Manager Contracts @
2021 -2022 Ehsaas - Monitoring And Evaluation Officer @ Ministry of Poverty Alleviation & Social Safety
2019 -2020 Manager - Legal and Contracts Administration @
2014 -2019 Manager- Contracts Administration @
2013 -2014 Deputy Manager - Contracts Administration @
2010 -2012 Associate Support Center @
2006 -2010 Call Center Executive @

Islamia University, Bahawalpur
Bachelor of Laws (LL.B.) (Law)
2015-2018
University of the Punjab
MBA (Insurance & Risk Management)
2008-2010
Punjab College of Commerce
Bachelor’s Degree (Business/Commerce, General)
2002-2004

Technical Writing
Strong Interpersonal Skills
Inter Departments Communication
Result Oriented
Customer Retention & Support
Call Center
VAS
Social Skills
Team Leadership
Customer Satisfaction
Call Centers
Business Development
Customer Retention
Customer Focus, Customer Service, Verbal Communication, Informing Others,
Process Improvement, Problem Solving, People Skills, Teamwork, People Management
Managing Processes
Emphasizing Excellence
Telecommunications
Teamwork
Customer Experience
GSM
Team Management
Customer Service
Wireless
Vendor Management
Project Planning
CRM
BSS
3G
2G
GPRS
WiMAX
Service Delivery
Computer Network Operations
Core Network
Customer Lifecycle Management
Transmission
MIS
Key Performance Indicators
BPO
Workforce Management
Networking
Performance Management
Management
Time Management
Team Building
Analysis
Negotiation
Microsoft Office
Contact Centers

Abdul Sh., based in Lahore, PK, is currently a Manager Contracts at Punjab Health Initiative Management Company. Abdul Sh. brings experience from previous roles at Ministry of Poverty Alleviation & Social Safety and Albayrak Pakistan. Abdul Sh. holds a 2015 - 2018 Bachelor of Laws (LL.B.) in Law @ Islamia University, Bahawalpur. With a robust skill set that includes Technical Writing, Strong Interpersonal Skills, Inter Departments Communication, Result Oriented, Customer Retention & Support and more. Abdul Sh. has 2 emails and 1 mobile phone numbers on RocketReach.