Abdul Karimi's Location
Calgary, Alberta, Canada
Abdul Karimi's Work
- Director, Customer Contact Centre @ Mayfair Diagnostics
- Senior Manager Contact Centre @ Xplornet Communications
- Director, Inside Sales and Technical Support @ CCI Wireless
- Manager, Call Centre Operation @ CCI Wireless
- Manager, Technical Support and Service and Install @ CCI Wireless
- Customer Service Manager @ Shaw Communications
- Manager Customer Care and Sales @ Shaw Communications
- Supervisor Support Escalation (Agent Support team) @ Shaw Communications
- Supervisor Customer Relations (Saves and loyalty) @ Shaw Communications
- Supervisor Customer Care and Tech Support @ Shaw Communications
Abdul Karimi's Education
- University of Calgary
Project Management
2016 - 2017 - Northern Alberta Institute of Technology
Certificate in Leadership development (Organizational Leadership)
2007 - 2008 - National Institute of Information Technology
Advanced Certificate in PC Application
1998 - 1999
- National Institute of Information Technology
Certificate in Quality Management
1998 - 1999
Abdul Karimi's Skills
- Business Process Improvement
- Leadership
- Customer Satisfaction
- Training
- Coaching
- Sales
- Team Building
- Call Centers
- Customer Retention
- Customer Service
Abdul Karimi's Summary
Abdul Karimi, based in Calgary, Alberta, Canada, is currently a Director, Customer Contact Centre at Mayfair Diagnostics, bringing experience from previous roles at Xplornet Communications and CCI Wireless. Abdul Karimi holds a 2016 - 2017 Project Management @ University of Calgary. With a robust skill set that includes Business Process Improvement, Leadership, Customer Satisfaction, Training, Coaching and more, Abdul Karimi contributes valuable insights to the industry. Abdul Karimi has 1 email on RocketReach.
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