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Abdul J. Location
Bengaluru, KA, IN
Abdul J. Work
Senior Product Manager @ (March 2023 - Present)
Abdul J. Education
RVV IILP INSTITUTE MUMBAI
Bachelor's degree (Electrical and Electronics Engineering)
2012-2016
Abdul J. Skills
Access Management
CA Service Desk Manager
CCNA routing and switching
Communication
Complex Project Management
Compliance Management
Contact Centers
Cost Savings
Cost-Benefit Analysis
Critical Thinking
Customer Relationship Management (CRM)
Customer Support
Help Desk Support
IT Infrastructure Management
IT Management
IT Service Management
ITIL Certified
ITIL Expert Certified
ITIL Implementation
ITIL Process Implementation
ITIL Service Strategy
Incident Management
Information Security Management
Interpersonal Skills
MCSA 2012 R2 Certified
Management
Managing Large Scale Projects
Microsoft Azure certified
Microsoft Excel
Microsoft Office
Operational Efficiency
Operations Administration
Operations Management
Oracle Database
People Management
Process Improvement
Project Delivery
Project Management
Service Delivery
Service Delivery Management
Service Desk Management
Service Level Management
Service Operation
Service-Level Agreements (SLA)
Software as a Service (SaaS)
Standard Operating Procedure (SOP)
Support Management
Team Leadership
Team Management
saas life cycle support
Abdul J. Summary
Abdul J., based in Bengaluru, KA, IN, is currently a Senior Product Manager at Ivy Mobility. Abdul J. holds a 2012 - 2016 Bachelor's degree in Electrical and Electronics Engineering @ RVV IILP INSTITUTE MUMBAI. With a robust skill set that includes Access Management, CA Service Desk Manager, CCNA routing and switching, Communication, Complex Project Management and more.
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