Head Of Business Operations @ (November 2021 - February 2024)
Head eChannels and Phone Banking @ (October 2016 - November 2021)
AVP-1 and Head - Phone Banking, Complaint Management and CRM @ (April 2013 - September 2016)
Manager - Insurance and Takaful and Business Continuity Officer @ (May 2012 - April 2013)
Manager Call Center and Complaint Management @ (September 2007 - April 2012)
Call Center Agent @ (June 2006 - September 2007)
Call Center Agent @ (June 2005 - May 2006)
Abdul Agar Education
Institute of Business Management
Bachelor (Computer System)
2002-2008
Abdul Agar Skills
Team Leadership
Business Communications
Complaint Management
Call Center
Insurance
Customer Service
Banking
Team Building
Team Management
Disaster Recovery
Islamic Banking
Contact Centers
Islamic Finance
Leadership
Integration
Teamwork
Time Management
Call Centers
Core Banking
Management
Risk Management
Customer Satisfaction
Financial Analysis
Commercial Banking
Credit Cards
MIS
KYC
Loans
Internal Audit
Cross Selling
Operational Risk
Branch Banking
Relationship Management
AML
Credit Risk
Internet Banking
Remittances
CRM
Strategy
Branch Management
Debit Cards
Financial Services
Financial Risk
Credit
Credit Analysis
Trade Finance
Payments
Operational Risk Management
Portfolio Management
Consumer Lending
Process Improvement
Strategic Planning
Operations
Microsoft Office
Business Continuity
Microsoft Excel
Training
Continuous Improvement
Abdul Agar Summary
Abdul Agar, based in Pakistan, is currently a AVP - Customer Services at Al Meezan Investment Management Limited. Abdul Agar brings experience from previous roles at M3 Technologies Pakistan (Private) Limited, BankIslami Pakistan Limited, The Bank of Punjab and Al Baraka Bank Pakistan Ltd.. Abdul Agar holds a 2002 - 2008 Bachelor in Computer System @ Institute of Business Management. With a robust skill set that includes Team Leadership, Business Communications, Complaint Management, Call Center, Insurance and more. Abdul Agar has 2 emails and 2 mobile phone numbers on RocketReach.
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