Abdalla Setohy Email
Senior Transformation Manager @ Vertex Vision Real Estate
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Abdalla Setohy Location
- Dubai, AE
Abdalla Setohy Work
- Senior Transformation Manager @ (May 2026 - Present)
- Coordination and Planning Manager - GCC @ (August 2025 - April 2026)
- Training, Quality and CX Manager - GCC @ (July 2023 - April 2026)
- Acting Customer Happiness Manager - GCC @ (August 2024 - July 2025)
- Training and Quality Lead - GCC @ (January 2023 - June 2023)
- Training and Quality Lead - UAE @ (June 2022 - December 2022)
- Soft Skills and Knowledge Trainer @ (December 2019 - June 2022)
- Line Trainer @ (March 2019 - December 2019)
- Contact Center Representative @ (August 2018 - March 2019)
- English Second Language Instructor @ (March 2018 - June 2018)
- Telesales Representative @ (July 2016 - December 2016)
Abdalla Setohy Education
- University of the People
Master of Business Administration - MBA (Business Administration and Management, General)
2024-2026 - Helwan University Cairo
Bachelor of Arts - BA (English Language and Literature)
2012-2016 - Cambridge College
Diploma (Human Resources Development)
2014-2014 - Cambridge College
Diploma (Public Relations and Customer Service)
2014-2014
Abdalla Setohy Skills
- Training & Development
- Customer Service
- Creative Writing
- Instructional Design
- Customer Relationship Management (CRM)
- Appointment Scheduling
- Medical Terminology
- Healthcare
- Report Writing
- Writing
- Analytical Skills
- Sales
- Research
- Computer Literacy
- Healthcare Management
- Human Resources (HR)
- Reliability
- Storyboarding
- E-Learning
- Microsoft Office
- Adobe XD
- Arabic
- Articulate Storyline
- Behavior Management
- Blended Learning
- Business Communications
- Business Ethics
- Business Law
- Business Planning
- Business Process Improvement
- Business Relationship Management
- Business Strategy
- Business Transformation
- Business Transformation Programmes
- Camtasia
- Capstone
- Captivate
- Chat
- Client Relations
- Coaching
- Communication
- Complaint Management
- Contact Centers
- Conversion Optimization
- Corporate Communications
- Crew Resource Management
- Critical Thinking
- Customer Experience
- Customer-focused Service
- Decision-Making
- Deep Brain Stimulation
- Distance Learning
- Employee Relations
- Employee Training
- English
- English Teaching
- Facilitation
- Financial Management
- Gap Analysis
- HR Management
- International Sales
- KPI
- Key Metrics
- Language Teaching
- Leadership
- Learning Management
- Learning Management Systems
- Linguistics
- Literature
- Management
- Management Accounting
- Management Information Systems (MIS)
- Marketing Management
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Negotiation
- New Hire Training
- Objectives and Key Results (OKRs)
- Operations Management
- Organizational Change Management
- Performance Management
- Presentations
- Problem Solving
- Project Management
- Public Relations
- Quality Management
- Recruiting
- Resolving Issues
- Sales Presentations
- Service Recovery
- Soft Skills
- Supervisory Skills
- Teaching
- Teaching English as a Second Language
- Teaching Writing
- Telephony
- Time Management
- Training
- Training Delivery
- Translation
Abdalla Setohy Summary
- Abdalla Setohy, based in Dubai, AE, is currently a Senior Transformation Manager at Vertex Vision Real Estate. Abdalla Setohy brings experience from previous roles at The Healthy Home Middle East. Abdalla Setohy holds a 2024 - 2026 Master of Business Administration - MBA in Business Administration and Management, General @ University of the People. With a robust skill set that includes Training & Development, Customer Service, Creative Writing, Instructional Design, Customer Relationship Management (CRM) and more. Abdalla Setohy has 1 emails on RocketReach.
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