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Abbie Wright Location
Baltimore, MD, US
Abbie Wright Work
Training and Knowledge Management Professional @ Warner Bros. Discovery (June 2023 - Present)
Sr. Technical Analyst @ Warner Bros. Discovery (March 2020 - June 2023)
Desktop Support Analyst @ Warner Bros. Discovery (August 2018 - March 2020)
Service Desk Technician @ Warner Bros. Discovery (July 2017 - August 2018)
Abbie Wright Education
Plymouth State University
Bachelor of Arts - BA (Theatre Arts)
2013-2017
Abbie Wright Skills
Active Directory
Adobe Creative Suite
Analytical Skills
Analytics
Applications Delivery
Attention to Detail
Automation
Avaya Products
Box
Business Analysis
Business Engagement
Business Process Improvement
Change Management
Chrome
Cisco Call Manager
Citrix
Clarity
Client Relations
Communication
Computer Hardware Troubleshooting
Continuous Process Improvement
Corporate Communications
Creative Process Development
Critical Thinking
Cross-team Collaboration
Customer Experience
Customer Journeys
Customer Service
Dashboards
Data Analysis
Data Analytics
Delivery Performance
Document Creation
Documentation
Dropbox
Easily Adaptable
Editing
End User Training
Excel
Global Customer Service
Google Drive
Group Dynamics
High degree of initiative
IT Service Management
IT support
ITSM
Identity and Access Management (IAM)
Illustration
Incident Management
Internal Communications
JamfPro
Knowledge Management
LDAP
Leadership
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Office 365
Okta
Okta Administration
Okta Single Sign-On
Organization Skills
Problem Solving
Professional communication
Project Management
Public Speaking
Refining Processes
Remote Troubleshooting
Report Development
Research
Research Analysis
Scheduling
Service-Level Agreements (SLA)
ServiceNow
Skype
Social Media
Software Installation
Storytelling
Strategic Thinking
Subject Matter Experts
System Center Configuration Manager (SCCM)
Team Alignment
Team Leadership
Team Management
Technical Support
Telecommunications
Thorough Research
Time Management
Training
Training Material
Troubleshooting
User Provisioning
Visual Communication
Visual Design
Windows 10
Writing
Zoom
iCloud
Abbie Wright Summary
Abbie Wright, based in Baltimore, MD, US, is currently a Training and Knowledge Management Professional at Warner Bros. Discovery. Abbie Wright brings experience from previous roles at Warner Bros. Discovery. Abbie Wright holds a 2013 - 2017 Bachelor of Arts - BA in Theatre Arts @ Plymouth State University. With a robust skill set that includes Active Directory, Adobe Creative Suite, Analytical Skills, Analytics, Applications Delivery and more. Abbie Wright has 2 emails and 1 mobile phone numbers on RocketReach.
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