Aaron Roberts Email & Phone Number

Senior Manager, IT Service Management and Operational Excellence @ O'Reilly Auto Parts

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Aaron Roberts Location

Myrtle Beach, SC, US

Aaron Roberts Work

Senior Manager, IT Service Management and Operational Excellence @ (February 2023 - Present)
Sr. Manager, IT Operations and Infrastructure, CBRM @ (November 2021 - January 2023)
Director of Services Architecture, CBRM @ (September 2021 - October 2021)
Sr. Manager, Global Infrastructure Quality, Capacity and Deployment Leader, CBRM @ (November 2015 - November 2020)
Sr. Manager, Enterprise Operations and Data Center Services, CBRM @ (September 2012 - October 2015)

Aaron Roberts Education

Otterbein University
Undergrad (Visual Arts and Graphic Design)
1994-1999

Aaron Roberts Skills

Servers
System Deployment
Customer Relationship Management (CRM)
Business Support Systems (BSS)
Problem Solving
Data Center Infrastructure
Data Center Management
Data Center Operations
Inside Plant
Quality Assurance
Quality Control
Data Centers
KPI Implementation
Modernization
ITIL Process
Cisco Technologies
Networking
Data Center
Team Leadership
VoIP
Telecommunications
Disaster Recovery
Management
Project Management
Process Improvement
Vendor Management
Leadership
Ethernet
Customer Service
IT Management
Visio
ATM networks
Computer Network Operations
Information Technology
Troubleshooting
Voice over IP (VoIP)
ITIL
AI for IT Operations (AIOps)
AWS CodeDeploy
Amazon Web Services (AWS)
Artificial Intelligence (AI)
Business Resilience
Client-Server Model
CompTIA Network+
Compliance Remediation
Continuous Improvement
Cross-functional Coordination
Cross-functional Team Leadership
Deployment Planning
Generative AI for Management
Graphic Design Education
ISO 9001
IT Infrastructure Operations
IT Operations Management
IT Service Management (ITSM), Network Operations Center (NOC), Incident Management, Problem Management, Change Management, Data Center Operations, Hyperscale Infrastructure, Infrastructure Delivery, Operational Excellence, ITIL, Major Incident Management, Observability, Dynatrace, PagerDuty, Cloud Infrastructure, AWS, Capacity Planning, Infrastructure Deployment, Operational Readiness, Executive KPI Reporting, AI Operations, Infrastructure Automation, Service Reliability, Global Team Leadership, Infrastructure Governance, Data Center Capacity Design, Process Standardization, Continuous Improvement, GovCloud, Enterprise Operations, Vendor Management
ITIL Process Implementation
Infrastructure Optimization
International Expansion
KPI Dashboards
KPI Reporting
Large Language Models (LLM)
Large Scale Business Transformation
Large Scale Deployments
Leadership Development
Machine Learning
Natural Language Processing (NLP)
Network Operations Center (NOC)
Operating Budgets
Operational Excellence
Operational Improvement
Operational Optimization
Operational Readiness
Operatioons
Planning Budgeting & Forecasting
Process Automation
Prompt Engineering
R&D Operations
Reducing Operating Costs
Risk Assessment
Risk Management
Sales Process Standardization
Stability Operations
Storage Area Network (SAN)
Strategic Roadmaps
System Monitoring
Visual Arts
business continutiy
Technology
Services
Integration
Solution Selling
Cloud Computing
Storage
SAN
vBlock
Storage Area Networks
VMware
Enterprise Software
Pre Sales
Channel
SaaS
Product Management
NetApp
Solution Architecture
Business Alliances
IT Service Management
Strategy
Security
Managed Services
Network Security
NAS
Unified Communications
Storage Solutions
Virtualization
Business Development
Sales Process
Professional Services
Account Management
Channel Partners
Lead Generation
Selling
VDI
Partner Management
Storage Architecture
IaaS
Go to Market Strategy
Sales Enablement
Infrastructure
Storage Virtualization
Enterprise Storage
Sales
Consulting

Aaron Roberts Summary

Aaron Roberts, based in Myrtle Beach, SC, US, is currently a Senior Manager, IT Service Management and Operational Excellence at O'Reilly Auto Parts. Aaron Roberts brings experience from previous roles at Safelite AutoGlass, TechR2, Amazon Web Services (AWS) and TJX. Aaron Roberts holds a 1994 - 1999 Undergrad in Visual Arts and Graphic Design @ Otterbein University. With a robust skill set that includes Servers, System Deployment, Customer Relationship Management (CRM), Business Support Systems (BSS), Problem Solving and more. Aaron Roberts has 1 emails and 1 mobile phone numbers on RocketReach.