Customer Success Manager @ (July 2023 - December 2025)
Senior Principal Customer Success Manager @ (April 2020 - January 2023)
Product Success Director @ (October 2018 - December 2019)
Senior Client Success Manager @ (July 2015 - October 2018)
Principal Client Success Manager @ (February 2014 - July 2015)
Senior Client Success Manager @ (March 2011 - February 2014)
Associate Manager - Customer Self Service @ (March 2009 - March 2011)
Senior Analyst - Self Service Applications @ (December 2007 - March 2009)
Analyst - Self Service Applications @ (October 2006 - December 2007)
Internet Technical Support III @ (October 1999 - October 2006)
Aaron Hendrickson Education
Upper Iowa University
Bachelor of Science (BS) (Technology and Information Management)
2008-2012
Herzing College
(Computer Information Systems)
1999-2001
Aaron Hendrickson Skills
Communication
CRM
Customer Experience
SaaS
Business Analysis
Strategy
Cloud Computing
Solution Selling
Account Management
Project Management
Professional Services
Call Centers
Technical Support
Call Center
Knowledge Management
Business Intelligence
Contact Centers
Sales
Telecommunications
Product Management
Integration
Software Project Management
Pre-sales
Analytics
Business Process
Customer Retention
Managed Services
System Administration
IT Strategy
Strategic Planning
Sales Operations
Social Media
Customer Relations
Requirements Gathering
Customer Satisfaction
Oracle
Salesforce.com
Leadership
Customer Service
Team Leadership
Problem Solving
Written Communication
Process Improvement
IVR
Cross Functional Team Building
Cross Functional Relationships
Private Pilot
CRM software
Operations
Customer Success
RightNow
Vendor Management
Strategic Partnerships
Unified Communications
Pre Sales
Aaron Hendrickson Summary
Aaron Hendrickson, based in Mazomanie, WI, US, is currently a Senior Customer Success Mananger at ServiceNow. Aaron Hendrickson brings experience from previous roles at Moveworks (aquired by ServiceNow), MuleSoft, ServiceNow and Talend. Aaron Hendrickson holds a 2008 - 2012 Bachelor of Science (BS) in Technology and Information Management @ Upper Iowa University. With a robust skill set that includes Communication, CRM, Customer Experience, SaaS, Business Analysis and more. Aaron Hendrickson has 3 emails and 2 mobile phone numbers on RocketReach.
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