Aaron Basinger Email & Phone Number
Senior Director, Customer Support Center @ Deposita US
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Aaron Basinger Location
- Salt Lake City, UT, US
Aaron Basinger Work
- 2019 -now Senior Director, Customer Support Center @
- 2017 -2019 Vice President, Customer Experience and Operations @
- 2014 -2017 Director, Support Services and Customer Experience @
- 2012 -2014 Director of Workforce Management and Operations Analytics @
- 2007 -2012 Director of Workforce Management and Operations Analytics @
- 2005 -2007 Director of Workforce Management and Operations Analytics @
- 2003 -2005 Manager of Workforce Management @ Convergys
- 1998 -2003 Customer Service and Technical Support Manager @
Aaron Basinger Education
- Utah Valley University
Bachelor of Science (B.S.) (Business Administration, Management and Operations)
1997-2002
Aaron Basinger Skills
- Capacity Planning
- Team Building
- Project Management
- Data Analysis
- Database Administration
- Process Engineering
- Workforce Management
- Call Center
- BPO
- Contact Centers
- Call Center Development
- Outsourcing
- Customer Experience
- Customer Satisfaction
- Vendor Management
- Process Improvement
- Operations Management
- IEX
- Performance Management
- Business Development
- Call Centers
- Management
- Analysis
- Cross-functional Team Leadership
- Training
- Employee Relations
- Coaching
- Contact Center Management
- Leadership
- Strategy
- Business Planning
- Forecasting
- Recruiting
- Analytics
- Project Planning
- Avaya
- Business Strategy
- Budgets
- ACD
- Customer Retention
- Business Process Improvement
- Business Process
- CRM
- Team Leadership
- Customer Service
- Program Management
- Team Management
- Account Management
- Budgeting
- Customer Relationship Management (CRM)
Aaron Basinger Summary
- Aaron Basinger, based in Salt Lake City, UT, US, is currently a Senior Director, Customer Support Center at Deposita US. Aaron Basinger brings experience from previous roles at Merlin, Thumbtack, GrubHub Inc. and Teleperformance. Aaron Basinger holds a 1997 - 2002 Bachelor of Science (B.S.) in Business Administration, Management and Operations @ Utah Valley University. With a robust skill set that includes Capacity Planning, Team Building, Project Management, Data Analysis, Database Administration and more. Aaron Basinger has 3 emails and 4 mobile phone numbers on RocketReach.
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