Aalaa Elsayed Email

Senior Sales Coordinator – Operations and Customer Success Scope @ Simple Touch Software

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Aalaa Elsayed Location

Cairo, Cairo Governorate, EG

Aalaa Elsayed Work

Senior Sales Coordinator – Operations and Customer Success Scope @ (February 2025 - Present)
Sales Operations Specialist @ (September 2022 - August 2024)
Senior Sales Operations Analyst @ Al Hayat Company for Industrialization & Development (September 2022 - August 2024)
Sales Operations Coordinator @ Al Hayat Company for Industrialization & Development (December 2014 - August 2022)
Social Media and Digital Marketing Specialist (Freelance) (December 2020 - July 2023)
Sales Operations Coordinator @ Al Mansour for trading and development (January 2016 - August 2022)
Social Media Marketing Specialist @ Queen & King Space Center / Zyada Academy (December 2019 - July 2022)
Data Entry Clerk @ (December 2013 - November 2014)

Aalaa Elsayed Education

Cairo University
Bachelor's degree (Public Administration)
2009-2013
Cairo University
Bachelor's degree (Political Science and Government)
Faculty
Bachelor's Degree (Political Science and Government)

Aalaa Elsayed Skills

Account Management
Accounting
Administration
Administrative Assistance
Analytical Skills
Attention to Detail
Budget Monitoring
Budget Preparation
Change Management
Client Issue Resolution
Client Relationship Strengthening
Coaching
Communication
Computer Literacy
Confidentiality
Content Curation
Content Development
Content Management
Content Marketing
Content Strategy
Contract Management
Contract Negotiation
Creative Content Creation
Creative Writing
Cross-departmental Coordination
Customer Escalation Management
Customer Experience Management
Customer Follow-Up
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Success
Daily Operations
Data Reporting
Digital Engagement
Forecasting
Interpersonal Skills
KPI Dashboards
KPI Reporting
Key Performance Indicators
Lead Generation
Leadership Development Coaching
Logistics Management
Management
Market Analysis
Marketing
Marketing Strategy
Microsoft Excel
Microsoft Office
Microsoft Word
Multitasking
Negotiation
Office Administration
Office Software
Online Content Creation
Online Marketing
Operational Analysis
Operations Management
Operations Planning
Order Management
Organization Skills
Organizational Skills
Performance Management
Political Science
Presentation Skills
Problem Solving
Procurement
Project Coordination
Project Management
Purchasing Agents
Renewal Retention
Report Writing
Reporting & Analytics
Risk Management
Sales
Sales Operations
Sales and Marketing
Scriptwriting
Search Engine Optimization (SEO)
Social Media Marketing
Social Media Strategy
Solid Professional Standards
Supervisory Skills
Supply Chain Coordination
Team Coordination
Team Leadership
Team Management
Time Management
Training & Development
Vendor Contracts
Vendor Coordination
Vendor Relations
Web Content Creation
Web Content Writing
Workflow Management
Workforce Management
Written Communication
Zoho CRM

Aalaa Elsayed Summary

Aalaa Elsayed, based in Cairo, Cairo Governorate, EG, is currently a Senior Sales Coordinator – Operations and Customer Success Scope at Simple Touch Software. Aalaa Elsayed brings experience from previous roles at Mansour Manufacturing & Distribution Group, Al Hayat Company for Industrialization & Development and freelance. Aalaa Elsayed holds a 2009 - 2013 Bachelor's degree in Public Administration @ Cairo University. With a robust skill set that includes Account Management, Accounting, Administration, Administrative Assistance, Analytical Skills and more.

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