Aakash John Email

Head of Customer Success and Support | AI Transformation Leader @ ablefy

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Aakash John Location

Düsseldorf, NRW, DE

Aakash John Work

2025 - now Head of Customer Success and Support | AI Transformation Leader @ ablefy
2022 - 2025 Director of Operational Excellence | Customer Success @ Trusted Shops
2020 - 2022 Head of Customer Experience | Partner @ Hoffen

2012 - 2019 Head of Operations | Founding Member @ Careem
2011 - 2012 Operations Coordinator @ Dotme Tech FZ LLC

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Aakash John Education

ACCA
(Accounting and Finance)
University of London
Master of Science - MS (Accounting)

Aakash John Skills

Call Centre
Customer support
Business Process Analysis

Business Analysis
Team Management
Start-ups
Business Process Improvement
Strategy
Analytical Skills
Customer Service

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Aakash John Summary

Aakash John, based in Düsseldorf, NRW, DE, is currently a Head of Customer Success and Support | AI Transformation Leader at ablefy. Aakash John brings experience from previous roles at Trusted Shops, Hoffen, Careem and Dotme Tech FZ LLC. Aakash John holds a ACCA. With a robust skill set that includes Call Centre, Customer support, Business Process Analysis, Business Analysis, Team Management and more.

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