A Written Word LLC Information

A Written Word LLC merges the fields of knowledge management, information design, and technical writing to help companies organize their body of knowledge into material that is easy to understand and does what they want it to do. ~User manuals explain how to get the job done ~Product literature convinces customers to buy ~On-line user assistance quickly answers questions ~Wikis make it easy to share information ~Controlled documents withstand external audit and maintain version integrity ~Manufacturing protocols consistently result in quality products We make sure that these simple tasks actually achieve their intended goals. We write for a variety of industries: ~Railway ~Insurance ~Pharmaceutical ~Manufacturing ~Biotech ~Public Safety *We prefer authoring in Framemaker, but a tool doesn’t know how to write. We do. *We like Confluence Wikis, but a tool doesn’t organize the information. We do. *We use RoboHelp and Dreamweaver to manage online information, but a tool doesn’t design good navigation. We do. *We enjoy InDesign for publishing eBooks and newsletters, but a tool doesn't create visually attractive layout and interesting content. We do.