A. K. Email
Housing General Manager @ Government of Northwest Territories
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A. K. Location
- Canada
A. K. Work
- 2025 -now Housing General Manager @
- 2022 -2025 Properties and Facilities Management @
- 2018 -2022 Senior Manager, Customer Care, Customer Experience and Customer Operations @
- 2017 -2018 Executive Director, Customer Experience @
- 2012 -2016 Senior Director, Operations and Services @
- 2011 -2016 Director, Customer Care, Customer Experience and Customer Operations @
- 2010 -2016 Chief Operating Officer @
- 2008 -2016 Group Director, Customer Care, Customer Experience and Customer Operations @
- 2007 -2016 Launch Board Director and Director, Sales Support @
- 2004 -2016 Launch Team Member and Manager, Customer Care @
- 2015 -2015 Customer Experience and Customer Operations @
- 2005 -2007 Senior Manager, Operations and Support @
- 2003 -2004 Manager, CRM and Customer Care @ Aqar Alqabida - Manazel AlHaramain
- 2000 -2003 Manager, Data Center and Operations @
- 1997 -2000 Manager, Operations @
- 1995 -1997 Manager, IT and Operations @
- 1992 -1995 Supervisor, Training and Consulting @ Gulf Stars
- 1989 -1992 Consultant @ Taysco
A. K. Education
- University of Toronto
PhD, Strategy (Strategy)
2006-2008 - University of Toronto
Masters, People Management (People Management)
1998-2000 - King Fahd University of Petroleum & Minerals
Bachelor Program, Engineering with a major in Computer Technology (Engineering with a major in Computer Technology)
1984-1989 - ACMO
RCM, Properties Management (Properties Management)
- BOMI
FMC, Facilities Management (Facilities Management)
- CMRAO
General License, Properties Management (Properties Management)
A. K. Skills
- Telecommunications
- CRM
- Strategy
- Start-ups
- Cross-functional Team Leadership
- Outsourcing
- Mobile Devices
- Data Center
- Business Development
- Business Process
- Sales
- Integration
- Leadership
- Project Management
- Marketing
- Operations Management
- Mergers
- VAS
- Process Improvement
- Negotiation
- Project Planning
- Customer Experience
- Vendor Management
- Product Management
- Training
- Strategic Planning
- Wireless
- Human Resources
- Business Planning
- Corporate Law
- Business Strategy
- Team Building
- Managed Services
- Pre-sales
- Service Delivery
- Contact Centers
- Franchising
- Entrepreneurship
- PMP
- Competitive Analysis
- Customer Satisfaction
- IT Management
- Lean Six Sigma Black Belt
- MVNO
- Digital Media
- Business Excellence
- Call Centers
- Management
- Six Sigma
- Business Process Improvement
- Start Ups
- Cross Functional Team Leadership
- Pre Sales
A. K. Summary
- A. K., based in Canada, is currently a Housing General Manager at Government of Northwest Territories. A. K. brings experience from previous roles at FirstService Residential, Rogers Communications, Virgin Mobile and Ooredoo. A. K. holds a 2006 - 2008 PhD, Strategy in Strategy @ University of Toronto. With a robust skill set that includes Telecommunications, CRM, Strategy, Start-ups, Cross-functional Team Leadership and more. A. K. has 1 emails on RocketReach.
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