A Chowdhury Email & Phone Number
Senior Vice President and Head of Digital Channels @ Prime Bank
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A Chowdhury Location
- Dhaka, BD
A Chowdhury Work
- 2025 -now Senior Vice President and Head of Digital Channels @
- 2022 -2025 Head of Digital Banking and DFS Division and VP @
- 2022 -2022 SAVP and Head of MFS and Digital Banking @
- 2018 -2022 FAVP and Head of MFS, Digital Banking @
- 2018 -2018 Deputy General Manager (DGM) and Unit Head, Operations @
- 2016 -2018 Operations Manager @
- 2015 -2016 Assistant Manager, Compliance and Complaint Management @
- 2010 -2015 Senior Executive (Complaint and Service Quality Analyst) @
- 2008 -2010 Officer, Team Leader- Contact Center Operation @
- 2006 -2008 Officer, Workforce Management (WFM), Contact Center @
- 2005 -2006 Officer, Liability Marketing, Consumer Banking @
A Chowdhury Education
- The Fletcher School at Tufts University
Certified Digital Finance Practitioner (CDFP) (Digital Financial Service)
2021-2024 - Quantic School of Business and Technology
Executive MBA (International Business, FinTech and Strategic Leadership)
2021-2023 - Digital Frontiers Institute
DFS Certification Course on Digital Identity
2020-2020 - Digital Frontiers Institute
DFS Certification Course on Payment (Digitizing Humanitarian Payment)
2020-2020 - American International University-Bangladesh
Master of Business Administration (MBA) (Human Resources Management)
2011-2013 - Northern University Bangladesh
Master of Arts - MA (English Language and Literature)
2004-2005 - Digital Frontiers Institute
Digital Money (CIDM) (Digital Money Regulation and Operation.)
2021
A Chowdhury Skills
- Telecommunications
- Call Center
- VAS
- Customer Lifecycle Management
- Team Management
- Voice of the Customer
- Operations Management
- Customer Retention
- Mobile Devices
- Project Planning
- Customer Experience
- Strategy
- Customer Satisfaction
- MIS
- Sales
- Analysis
- CRM
- Sales Operations
- GSM
- Vendor Management
- Team Leadership
- Business Planning
- Business Development
- Leadership
- Management
- Teamwork
- Negotiation
- Business Strategy
- Service Delivery
- Customer Service
- Competitive Analysis
- Cross-functional Team Leadership
- Project Management
- Contact Centers
- Call Centers
- Microsoft Office
- Analytical Skills
- Customer Relationship Management (CRM)
- Supervisory Skills
A Chowdhury Summary
- A Chowdhury, based in Dhaka, BD, is currently a Senior Vice President and Head of Digital Channels at Prime Bank. A Chowdhury brings experience from previous roles at Meghna Bank PLC., ONE BANK PLC and bKash Limited. A Chowdhury holds a 2021 - 2024 Certified Digital Finance Practitioner (CDFP) in Digital Financial Service @ The Fletcher School at Tufts University. With a robust skill set that includes Telecommunications, Call Center, VAS, Customer Lifecycle Management, Team Management and more. A Chowdhury has 2 emails and 1 mobile phone numbers on RocketReach.
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