4Spires, Inc. Information

4Spires through its CommitKeeper SaaS team-oriented software application offers a solution that improves accountability, visibility, productivity, and performance. Our solutions support the core component of any collaborative effort: making and keeping commitments. All collaborative action is a dialog between a requester and a performer. These conversations are the building blocks for managing workflow and executing corporate initiatives. Current tools are not effective for tracking and reporting on these conversations. Requests made through email have no database or workflow structure and status gets lost. Task and project management tools enable assigning of tasks, but there is no required response indicating agreement to perform, nor visibility into the dialog about work-in-progress. Our solutions fill this management and operational gap by combining workflow tracking with threaded dialog. CommitKeeper instantiates a closed-loop conversation model and assists users by enforcing and documenting the progress of the agreement from negotiation through to completion. Our products support project management, case management, resolver/escalation roles, call centers, service roles, sales development, and performance management.