Triad Consulting Group is the leading consultancy for Difficult Conversations™, helping clients transform conflict management, giving and receiving feedback, negotiation, and leadership communication into competitive advantage.
WHO WE ARE
Founded by Sheila Heen and Douglas Stone, members of the Harvard Negotiation Project and authors of the New York Times bestsellers DIFFICULT CONVERSATIONS and THANKS FOR THE FEEDBACK, Triad Consulting Group is a specialized consultancy building interaction-ready organizations worldwide. We deepen the capacity to have the conversations that matter most so that leaders and teams can do what matters most.
WHAT WE DO
Grounded in over 25+ years of research and practice, we developed the authoritative frameworks that help leaders and teams build the conversational capacity required to navigate complexity and uncertainty.
From the C-suite of the global 1000 to the complexities of the global NGOs—we embed a capability that is flexible, durable, and evergreen. We bring you principles, not scripts.
Triad helps CEOs and their teams...
- turn high-stakes interactions into differentiation — accelerating alignment and decisions -- competitive advantage born from higher Return on Interaction,
- deliver strengthened, scalable human capability — so leaders operate at full potential, conversations scale impact, and talent investments pay off,
- master (rather than avoid) the Difficult Conversations™ that move business forward.
WHY THIS MATTERS NOW
We believe that human interaction defines organizational success - it is the foundational force underpinning culture, decision-making, and performance. As AI and automation reshape how we work, authentic human dialogue is rarer, riskier, and yet more consequential than ever.
When technology does more, our words matter most. Are your leaders and teams prepared to discuss, decide, and do what matters most?
INTERESTED IN CONNECTING?
We'd love to hear from you! It all starts with a conversation.
In an increasingly complex world, we contribute to a customer driven society by building 'customer companies'. Customer companies love (to know) their customers and connect and engage in every interaction. They are accessible via all relevant channels and touchpoints, and customer companies are highly profitable.
Headquartered in the center of Europe, we are perfectly positioned to to successfully guide multinationals in the pan-European and world-wide deployment of their 'customer company' initiatives.
Pro4 Solutions Limited (Pro4) is an operationally focused consultancy formed to manage change and deliver new technology introduction programmes in the telecommunications and media sectors.
Pro4 specialises in the delivery and support of Change programmes, deploying our experienced leadership and delivery expertise, with proven Pro4 delivery models and a strong service wrap to optimise the output. Pro4 focus on optimising our customers' internal capabilities and supply chain to deliver Change successfully rather than trying to load up the programme with large Pro4 teams. We define, mobilise, deliver, recover, assure programmes and we provide or support PMO's and Portfolio Offices.
Pro4’s approach is to provide credible leadership, through a wealth of operational experience, ensuring effective execution of the task at hand. Pro4 are particularly strong at managing business transformation programmes that are underpinned by developments in new product requirements, network technology, systems and core business processes.
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