3rdView Consulting Information

3rdView Consulting are Brisbane's most experienced Customer Focus and Human-centred Design Specialists. Our diverse and talented team will work with you to help your organisation become truly customer-focused and enhance business performance. Whether you're a commercial business, government department, or 'not for profit', a genuine focus on customers can be the difference between success and failure. A key enabler of sustainability is having the courage to engage with your customers, listen to their feedback, and put their needs at the heart of everything you do. At 3rdView we can show you how. We'll help you explore key concepts like... - What it is about your organisation that your customers love? - The thing that only you can give them? - The thing that sets you apart? - What is it about your organisation that your customers would change? A deeper connection to your customers will help you grow your customer base, and deliver greater value to your customers. We work with executives, leaders and practitioners to design and facilitate key conversations involving · Strategy and Culture · Customer Experience · Capability Development Service Offerings: Facilitation, Problem Finding and Systems Thinking, Leadership Coaching and Team Building, Strategy Design, Qualitative Customer Research, Customer-based Design, Human-centred Design, Graphic Recording, Customer Journey Mapping, Design Capability Development