13CURE Home Doctor Service Information

13CURE is a medical deputising service based in the St Marys area of Sydney. However, we have grown our service to include a broad variety of different locations across New South Wales. Our service was born from a desire to provide a truly useful and reliable service to patients across Australia. As Australian, we are blessed with some of the finest medical infrastructure found anywhere in the world, and some of the most expertly skilled medical professionals. It is our mission to augment and enhance this and to provide round the clock after hours services to the patients who need it most. Our doctors are highly trained and can provide emergency and urgent care to patients within their area of practice and jurisdiction. This means, any patients with category 3, 4 and 5 medical issues – i.e. those which are deemed urgent or severe but not life-threatening – will find expert treatment at 13CURE. Patients with life-threatening or potentially lethal injuries or illnesses must contact their local hospital emergency room. Hospital emergency rooms provide round the clock treatment to patients whose lives are in danger. It is our aim to deliver you care which is both timely and extremely high-quality. In 90% of cases, our doctors will be with you within 3 hours of your call. If you are able to book an advance appointment, we will arrive in an even more timely manner. Bear in mind that waiting times may be a little longer during peak times. Care, treatment, and patient well-being are our primary aims, and to achieve this we need to ensure high-quality communication at every turn. When you contact us in an emergency, we stay with you to provide assistance over the phone where possible, and to contact you when your doctor is dispatched and in your area. If you have any questions about our service or would like to know anything else at all, please don’t hesitate to get in touch. After all, we are here to help.