Customer Care Associate @ (May 2022 - September 2024)
Customer service executive @ Makeup cloud ke (February 2021 - May 2022)
Waitress @ (August 2019 - March 2020)
ex human capital assistant @ (January 2019 - August 2019)
Winfred M. Education
Zetech University
Human resource management (Human Resources Management/Personnel Administration, General)
Trans Eastern airlines aviation college
Diploma (Passenger and aircraft handling)
Winfred M. Skills
Aircraft Management
Bonus Programs
Communication
Customer Acquisition
Customer Engagement
Customer Experience
Customer Experience Management
Customer Follow-Up
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Training
Customer Support
Employee Learning & Development
Employee Relations
Employee Rewards Programs
Employee Training
Front Office Operations
Health & Welfare Administration
Leadership
Management
Microsoft Excel
Microsoft Office
Office Administration
Online Advertising
Passenger Services
Problem Solving
Sales
Support Services
Team Leadership
Virtual Administrative Support
WordPress
Winfred M. Summary
Winfred M., based in Nairobi County, Kenya, is currently a Customer experience executive at BYON8. Winfred M. brings experience from previous roles at BYON8, Makeup cloud ke, Kista Caffe and Kenya Wildlife Service. Winfred M. holds a Human resource management in Human Resources Management/Personnel Administration, General @ Zetech University. With a robust skill set that includes Aircraft Management, Bonus Programs, Communication, Customer Acquisition, Customer Engagement and more. Winfred M. has 1 emails on RocketReach.
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