Wildlife Wonders Information

For 12 years, Wildlife Wonders' corporate mission statement and business focus has been tri-fold. Our mission provides the motivation for us to attain and maintain the number one marketing and sales position in our niche of flora and fauna fine gifts and home decor. First and foremost is our Focus on the Customer. We treat every online patron as though they just walked into our bricks and mortar gallery. Our website is friendly, informative, and easy to navigate, with complete and concise product information. Toll free telephone access is clearly listed on every page. We frequently provide updates, timely shipping data, after delivery rating requests, and address customer satisfaction concerns. Our customer’s satisfaction is best illustrated by our overwhelming percentage of exceptional ratings, our Yahoo Store 5 Star Rating, and our extremely high level of repeat business. Secondly we focus on the Products Offered. We present only the finest quality products available, which we unconditionally backup with a guarantee. Over 70% of our artists and vendors offer “Made in the USA” products. Today we represent over 40 craftspeople, artists and vendors, which allows us to concentrate on providing only products that we are proud to offer. And finally, we Focus on Vendor Relationships. A solid business relationship with the artists, craftspeople and vendors with whom we do business, and without whom we would not be able to enjoy our days, is fundamental to our success. This relationship goes beyond simple financial concerns, as it includes mutual business forecasting, new product development and constant communication. Many people believe that retailers, who have an exceptional online presence, do not represent the vendor well and do not provide the level of service to a customer expected from a traditional retailer. We believe that our online business practices prove them wrong.