Typewise (YC S22) Information

Typewise is an AI agent platform that handles customer communications end to end. Every customer gets a first-class concierge that takes action across channels and systems, while the AI runs and improves itself. AI agents resolve requests across service, sales, delivery, billing and retention: they read the message, look up the real order or account in your systems, take the action, and reply. Anything that needs judgement goes to a person. Nova, the AI Operator, runs the operation. Describe how customers should be handled in plain language; Nova builds the setup, tests it against real conversations, monitors quality and keeps improving it. No dedicated AI-ops team, no multi-year technology project. First use case live in minutes. Typewise sits as the AI layer on top of your existing systems, with MCP-based connectivity, so your stack stays in place. Enterprises like Unilever, DPD and Beurer run on it; with Nova it's open to teams of any size. Backed by Y Combinator S22.