PTCL Customer Care Information

Corporate Vision: To be the leading Information and Communication Technology Service Provider in the region by achieving customer satisfaction and maximizing shareholders'​ value'​. Mission: To achieve our vision by having: An organizational environment that fosters professionalism, motivation and quality An environment that is cost effective and quality conscious Services that are based on the most optimum technology "Quality"​ and "Time"​ conscious customer service Sustained growth in earnings and profitability Core Values: We Care We Put Customer First We Work as One Team We Embrace Change PTCL is all set to redefine the established boundaries of the telecommunication market and is shifting the productivity frontier to new heights. Today, for millions of people, we demand instant access to new products and ideas. More importantly we want them for their better living standards with increased values in this ever-shrinking globe of ours. We are setting free the spirit of innovation. PTCL is going to be your first choice in the future as well, just as it has been over the past six decades.