Prime Resolution Information

Prime Resolution is a mediation organisation led by experienced practitioners. We provide independent mediation, training and professional supervision across family, special educational needs and disabilities (SEND), and workplace disputes. Founded in 2014, we bring together practitioners with experience across family law, education, employment and commercial dispute resolution. We believe that well-facilitated mediation can help people address conflict constructively, reach informed decisions and work towards outcomes that last. • Workplace mediation: supporting individuals and organisations to address workplace disputes and improve working relationships. • Family mediation: helping families navigate difficult conversations and explore arrangements following separation. • SEND mediation: providing independent support to help families and local authorities discuss disagreements relating to special educational needs and disabilities. • Mediation training: developing practical conflict-management and mediation skills for aspiring mediators, experienced practitioners and professionals. • Organisational training: helping managers, HR professionals, education leaders and teams build confidence in managing conflict and difficult conversations. • Mediator supervision: supporting professional practice, reflection and continued development. We are led by practising mediators who understand the realities of the work. Our family mediators are accredited by the Family Mediation Council, and our practitioners attend regular professional supervision. We believe impartiality requires more than simply staying out of the way. Effective mediation creates the conditions for honest conversation, meaningful participation and constructive progress. We also believe access matters. Family mediation may be funded through legal aid or the Family Mediation Voucher Scheme. SEND mediation is free to families under the applicable statutory arrangements.