Infonordic Information

At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Today Webhelp is a global leader in Business Process Outsourcing (BPO) with offices in more than 30 countries. The focus is on engineering performance improvements and delivering a real and lasting transformation in our clients’ operating models to generate financial advantage. And we continue to specialise in customer experience outsourcing, payment management, sales and marketing services. Headquartered in Paris, France, Webhelp has grown its revenues by more than 250% in the last 4 years by investing in its people, the environment they work in and developing its analytical and operating capability to deliver a transformational outsourcing proposition that addresses the challenges of an omni-channel world. Our people make Webhelp a great place to work. More than 50,000 individuals contribute daily to pushing this business forward, to challenging the status quo in outsourcing, to delighting the customers of our clients and to forecasting the behaviours of those customers tomorrow.