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Han san Lim Location
Kuala Lumpur, MY
Han san Lim Work
Senior VP, Customer Service Centre @ (April 2022 - June 2025)
Vice President, Customer Engagement and Process Transformations and Reservations Operations @ (May 2015 - January 2021)
Head of World Service CEN @ (September 2013 - May 2015)
Director, Hong Kong and Singapore Consumer Card Services @ (December 2011 - September 2013)
Director, Customer Contact Centre @ (September 2003 - November 2011)
Various @ (May 1997 - January 2003)
Han san Lim Education
Hawaii Pacific University 1994-1997
Hawaii Pacific University
BsBA (Travel Industry Management)
1994-1997
Han san Lim Skills
Team Leadership
Customer Satisfaction
Hospitality Industry
Pre Opening
Call Centers
Services
Performance Management
Microsoft Excel
Hotel Management
Customer Contact
Operations Management
Marketing Strategy
Yield Management
Sales
Customer Service
Hotels
Hospitality Management
Call Center
Contact Centers
Front Office
Resorts
Express.js
Customer Experience
Tourism
Banking
Hospitality
Sales Training
Rooms Division
Management
Revenue Analysis
Training
Reservations
Project Management
Public Speaking
Change Management
Credit Cards
Han san Lim Summary
Han san Lim, based in Kuala Lumpur, MY, was previously a Senior VP, Customer Service Centre at Hurtigruten Group. Han san Lim brings experience from previous roles at Shangri-La Hotels and Resorts, American Express, American Express Malaysia and Shangri-La Hotels & Resorts. Han san Lim holds a 1994 - 1997 Hawaii Pacific University. With a robust skill set that includes Team Leadership, Customer Satisfaction, Hospitality Industry, Pre Opening, Call Centers and more. Han san Lim has 4 emails and 1 mobile phone numbers on RocketReach.
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