goDeskless Information

GoDeskless’s Innovative AI-powered, Mobile-First approach has revolutionized field services. In today’s “Age of Convenience”, consumers and businesses demand instant access to products and services using their mobile devices. With GoDeskless, consumers enjoy a faster and more convenient experience of scheduling a service and Service Providers are equipped to respond and resolve customer requests much faster with an AI-powered, ‘mobile-first’ customer engagement solution. Typical areas of value impact are 20% decrease in Time to Resolutions (TTR), 20% increase in First Call Resolutions (FTR), 15% decrease in support costs, and a 25% average increase in customer satisfaction leading to a material increase in customer loyalty and retention. Convenience, speed and personalization are key and GoDeskless is leading the future of field service management.