Federico Gazzolo Email & Phone Number
VP of Customer Services - Operations @ Amtrak
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Federico Gazzolo Location
- Washington, DC, US
Federico Gazzolo Work
- 2025 -now VP of Customer Services - Operations @
- 2021 -2024 VP of Product Development and Customer Analytics @
- 2024 -now VP of Commercial Strategy and Performance @
- 2019 -2020 VP of Technical Operations @
- 2015 -2019 VP of Guest Operations • Customer Experience and P and L Leadership @
- 2014 -2015 VP Guest Logistics and Onboard Guest Services - GOL @
- 2012 -2014 Vice President of Strategic Development @
- 2010 -2012 Director, Operations Performance Analysis @
- 2009 -2010 Director, Guest Experience and Business Development @
- 2003 -2009 Ship Manager @
- 2002 -2003 Technical Ship Superintendent @
- 1999 -2002 Asst. Technical Ship Superintendent @ Prestige Cruise Management
- 1999 -1999 Structural Design Engineer @
Federico Gazzolo Education
- Northwestern University - Kellogg School of Management
Master of Business Administration - MBA
2007-2008 - Università degli Studi di Genova
Master of Science - MS (Naval Architecture and Marine Engineering)
1993-1999
Federico Gazzolo Skills
- Strategy
- Analysis
- Management
- Marketing
- Sales
- Microsoft Office
- Microsoft Excel
- Logistics
- Military Experience
- Shipbuilding
- Hospitality Industry
- Six Sigma
- Digital Media
- Project Management
- Financial Modeling
- Business Strategy
- Supply Chain Management
- Singing
- Military Logistics
- Product Marketing
- Leadership
- Customer Experience
- Team Building
- Maritime Operations
- Shipping
- Data Analysis
- Forecasting
- Customer Satisfaction
- Business Development
- Process Improvement
- Strategic Planning
- Engineering
- Net Promoter Score
- Business Planning
- Operations Management
- Program Management
- P&l Management
- Hospitality
- Leadership Development
- Cross Functional Team Leadership
- Change Management
- Executive Leadership
- Customer Service
- Hotel Management
- Contract Negotiation
- ISM
- Budgets
- Business Process Improvement
- Product Development
- Problem Solving
- Inventory Management
- Continuous Improvement
- Strategic Sourcing
- Marine Engineering
- Maritime
- Capital Project Planning
Federico Gazzolo Summary
- Federico Gazzolo, based in Washington, DC, US, is currently a VP of Customer Services - Operations at Amtrak. Federico Gazzolo brings experience from previous roles at Amtrak and Carnival Cruise Line. Federico Gazzolo holds a 2007 - 2008 Master of Business Administration - MBA @ Northwestern University - Kellogg School of Management. With a robust skill set that includes Strategy, Analysis, Management, Marketing, Sales and more. Federico Gazzolo has 2 emails and 2 mobile phone numbers on RocketReach.
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