Endicott Call Centers Information

Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company energy are among our proudest claims. Endicott believes in maintaining the expectations of our clients and providing the robust service expected in this day and age of technology. Since 2007 locations have been remodeled and technically advanced. Management Our management team is comprised of individuals with years of experience in managing customer service oriented requirements. Our flat management structure allows for fast and effective decision-making that ensures a timely response to any requested adjustments in service, answers to questions, and problem solution. Medical Clients Endicott and its family of service centers are all HIPAA Compliant and re-certified annually. In addition, all staff members are required to participate in a HIPAA training program and are re-certified annually. Working in concert with the service center that form Endicott, we bring deep levels of Answering Services and Contact Center Services experience to our clients. Endicott’s approach is to provide a client specific solutions that incorporate the right mix of people and technology to ensure the highest level of service.