Donna Hagan-Grenfell Email
Chief Operating Officer @ FCMB Bank UK Limited
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Donna Hagan-Grenfell Location
- Finchampstead, GB
Donna Hagan-Grenfell Work
- Chief Operating Officer @ (June 2025 - Present)
- Chief of Staff and Head of Personal and Business Banking @ (October 2024 - June 2025)
- Head of Personal and business banking @ (January 2023 - June 2025)
- Retail Banking Transformation Consultant @ (January 2023 - July 2024)
- Donna Hagan-Grenfell Consultancy LTD @ Self-employed (July 2022 - January 2023)
- Director @ (May 2019 - July 2022)
- Banking Director @ (February 2014 - July 2022)
- Area Director @ (June 2007 - January 2014)
- National Sales Manager @ (September 2006 - June 2007)
- Regional Sales Manager @ (January 2001 - January 2006)
- Branch Manager @ (January 2000 - January 2001)
- Financial Advisor @ (September 1996 - January 2000)
Donna Hagan-Grenfell Education
- Cranfield School of Management
MSc in Business and Strategic Leadership (Strategic leadership)
2018-2021 - Harlington School
Donna Hagan-Grenfell Skills
- Business Analysis
- Business Planning
- Business Strategy
- Business Transformation
- Change Management
- Coaching & Mentoring
- Colleague Development
- Commercial Banking
- Cost Control
- Credit
- Culture Change
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Digital Strategy
- Disciplinary Action
- Disciplinary Hearings
- Diversity & Inclusion
- Employee Learning & Development
- Financial Services
- Investment Advisory
- Leadership
- Leadership Development
- Leading Change
- Mentoring
- Operational Risk Management
- Operations Management
- Organisational behaviour
- Organizational Behavior
- People Development
- Performance Improvement
- Performance Management
- Personal Development
- Public Relations
- Relationship Management
- Retail Banking
- Stakeholder Engagement
- Stakeholder Management
- Strategic Leadership
- Strategic Planning
- Talent Management
- Team Leadership
- Training & Development
- Transformational Leadership
- Wealth Management
- Wealth Management Services
- Workforce Planning
- colleague engagement
- confidentiality
Donna Hagan-Grenfell Summary
- Donna Hagan-Grenfell, based in Finchampstead, GB, is currently a Chief Operating Officer at FCMB Bank UK Limited. Donna Hagan-Grenfell brings experience from previous roles at FCMB Bank UK Limited, First City Monument Bank Limited and Self-employed. Donna Hagan-Grenfell holds a 2018 - 2021 MSc in Business and Strategic Leadership in Strategic leadership @ Cranfield School of Management. With a robust skill set that includes Business Analysis, Business Planning, Business Strategy, Business Transformation, Change Management and more.
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