Citserice Jones Email & Phone Number
Director of Customer Experience and Support Services @ LUMINESS
Citserice Jones's Location
Houston, TX, US
Citserice Jones's Work
- Director of Customer Experience and Support Services @ LUMINESS
- Sr. Manager Call Center @ LUMINESS
- SMB Owner @ Vapor Galleria - Houston
- Site Manager @ EasyCare Recruiting
- Manager, Customer Service and Solar Inside Sales @ Just Energy
- Small Business Retention Manager Tiers II and III @ NRG Energy
- Call Center Director @ PharmaCo Ventures
- Virtual Sales and Call Center Manager @ Amazon
- Sr. Manager, Customer Service @ Spark Energy
- Retention Manager @ Spark Energy
Citserice Jones's Education
- Strayer University
MBA Dual (Human Resource & Project Management)
2011 - 2013 - Excelsior University
Bachelor of Science (Business)
- ITeach Texas
Special Education Teacher Certification (Education)
2017
Citserice Jones's Skills
- Call Centers
- Leadership
- Customer Retention
- Customer Satisfaction
- Training
- Team Leadership
- Customer Service
- Quality Assurance
- Coaching
- Strategic Planning
Citserice Jones's Summary
Citserice Jones, based in Houston, TX, US, is currently a Director of Customer Experience and Support Services at LUMINESS, bringing experience from previous roles at LUMINESS, Vapor Galleria - Houston, EasyCare (APCO) and Just Energy. Citserice Jones holds a 2011 - 2013 MBA Dual in Human Resource & Project Management @ Strayer University. With a robust skill set that includes Call Centers, Leadership, Customer Retention, Customer Satisfaction, Training and more, Citserice Jones contributes valuable insights to the industry. Citserice Jones has 5 emails and 2 mobile phone numbers on RocketReach.
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