Citserice Jones Email & Phone Number
Director of Customer Experience and Support Services @ LUMINESS
Citserice Jones Location
Houston, TX, US
Citserice Jones Work
- 2023 - now Director of Customer Experience and Support Services @ LUMINESS
- 2022 - 2023 Sr. Manager Call Center @ LUMINESS
- 2012 - 2023 SMB Owner @ Vapor Galleria - Houston
- 2018 - 2022 Site Manager @ EasyCare Recruiting
- 2016 - 2017 Manager, Customer Service and Solar Inside Sales @ Just Energy
- 2015 - 2016 Small Business Retention Manager Tiers II and III @ NRG Energy
- 2014 - 2015 Call Center Director @ PharmaCo Ventures
- 2013 - 2014 Virtual Sales and Call Center Manager @ Amazon
- 2013 - 2013 Sr. Manager, Customer Service @ Spark Energy
- 2011 - 2013 Retention Manager @ Spark Energy
Citserice Jones Education
- Strayer University
MBA Dual (Human Resource & Project Management)
2011 - 2013 - Excelsior University
Bachelor of Science (Business)
- ITeach Texas
Special Education Teacher Certification (EDUCATION)
2017
Citserice Jones Skills
- Call Centers
- Leadership
- Customer Retention
- Customer Satisfaction
- Training
- Team Leadership
- Customer Service
- Quality Assurance
- Coaching
- Strategic Planning
Citserice Jones Summary
Citserice Jones, based in Houston, TX, US, is currently a Director of Customer Experience and Support Services at LUMINESS. Citserice Jones brings experience from previous roles at LUMINESS, Vapor Galleria - Houston, EasyCare (APCO) and Just Energy. Citserice Jones holds a 2011 - 2013 MBA Dual in Human Resource & Project Management @ Strayer University. With a robust skill set that includes Call Centers, Leadership, Customer Retention, Customer Satisfaction, Training and more. Citserice Jones has 3 emails and 2 mobile phone numbers on RocketReach.
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