Chama Chansa Email
Senior Manager Customer Experience @ MTN Zambia
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Chama Chansa Location
- Lusaka, Lusaka Province, ZM
Chama Chansa Work
- 2024 -now Senior Manager Customer Experience @ MTN Zambia
- 2022 -2024 Customer Experience Manager @ MTN Zambia
- 2016 -2023 Data and Devices Manager @ MTN Zambia
- 2015 -2016 Consumer Marketing Manager @ Airtel T/A Celtel Zambia PLC
- 2014 -2015 Data and Devices Manager @
- 2012 -2014 Team Leader - VAS @
- 2010 -2012 VAS - Voice and Campaigns Executive @
- 2009 -2010 Data Products Executive @ Zain Zambia
- 2008 -2009 Assistant Core Products Executive @ Zain Zambia
- 2007 -2008 Customer Care Exec @
Chama Chansa Skills
- Telecommunications
- VAS
- GSM
- Team Leadership
- Mobile Devices
- Call Centers
- Team Management
- 3G
- Product Management
- Project Planning
- Service Delivery
- GPRS
- Wireless
- Networking
- UMTS
- Troubleshooting
- CRM
- IP
- Active Directory
- Vendor Management
- 2G
- Operating Systems
- System Administration
- Network Administration
- Customer Experience
- BSS
- Computer Network Operations
- Roaming
- Customer Satisfaction
- Sla
- Transmission
- Product Marketing
- Mobile Data
- Segmentation
- Healthcare
- Customer Service
- Strategic Planning
- Business Strategy
- Account Reconciliation
- Accounting
- Payroll
- Payments
- Microsoft Excel
- Petty Cash
- Financial Reporting
- Financial Accounting
- Financial Analysis
- Auditing
Chama Chansa Summary
- Chama Chansa, based in Lusaka, Lusaka Province, ZM, is currently a Senior Manager Customer Experience at MTN Zambia. Chama Chansa brings experience from previous roles at MTN Zambia, Airtel T/A Celtel Zambia PLC and Airtel Zambia. With a robust skill set that includes Telecommunications, VAS, GSM, Team Leadership, Mobile Devices and more. Chama Chansa has 1 emails on RocketReach.
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