CallForce Outsourcing Specialists is an award-winning BPO leader and digital transformation specialist, established in 2004, delivering AI-powered, omni-channel customer engagement solutions. With a proven track record across Asia, Africa, the UK, Australia, and the USA, CallForce operates from three world-class sites—Cape Town, Johannesburg, and KwaZulu-Natal—each equipped with advanced IT infrastructure and built to international standards. While South Africa offers a distinct competitive edge with its large pool of skilled, English-speaking and multilingual talent—accent-neutral, digitally savvy, and deeply rooted in a strong customer service and sales culture—CallForce’s true differentiator lies in its agility to support high-growth industries through adaptive outsourcing models. Our continuously optimized blend of people, process, and technology enables businesses to scale intelligently—driving strategic modernization and smart, tech-enabled decisions that elevate every stage of the customer journey.
| Website | https://callforceoutsourcing.com/ |
| Revenue | $15 million |
| Employees | 670 (332 on RocketReach) |
| Founded | 1999 |
| Address | Block B 11 Naivasha Rd Fl 2, Johannesburg, Gauteng 2191, ZA |
| Phone | +1 801-901-8852 |
| Industry | Outsourcing and Offshoring Consulting, Business Services General, Human Capital Services, Business Services |
| Web Rank | 5 Million |
| Keywords | Outsourcing, Call Center, Customer Service, Business Process Outsourcing, Bpo, Contact Center, Outsourced Customer Support, Lead Generation, Telemarketing, Customer Support Outsourcing, Technical Support, Customer Relationship Management, Crm, Sales Outsourcing, Appointment Scheduling, Order Processing, Data Entry, Back Office Support, Virtual Assistant, Outsourced Services |
| SIC | SIC Code 73 Companies, SIC Code 738 Companies |
| NAICS | NAICS Code 561 Companies, NAICS Code 56 Companies |
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CallForce Outsourcing Specialists Questions
The CallForce Outsourcing Specialists annual revenue was $15 million in 2026.
Brian Civin is the Non Executive Director of CallForce Outsourcing Specialists.
332 people are employed at CallForce Outsourcing Specialists.
CallForce Outsourcing Specialists is based in Johannesburg, Gauteng.
The NAICS codes for CallForce Outsourcing Specialists are [561, 56].
The SIC codes for CallForce Outsourcing Specialists are [73, 738].
Top CallForce Outsourcing Specialists Employees
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Brian Civin
Non Executive Director at CallForce Outsourcing Specialists
Johannesburg, GP, ZA21 -
Nicole Burger
Recruitment Manager at CallForce Outsourcing Specialists
Johannesburg, GP, ZA1 -
Candice Roberts
Group CEO at CallForce Outsourcing Specialists
Johannesburg, GP, ZA25+ -
Roshan Sookdeo
Global Outsourcing Director at CallForce Outsourcing Specialists
Johannesburg, GP, ZA22 -
Bronwyn Kara
Human Resources Business Partner at CallForce Outsourcing Specialists
Johannesburg, GP, ZA2 -
Sandesh Maharaj
Country Head of Operations at CallForce Outsourcing Specialists
Western Cape, South Africa1 -
Lavisha Maharaj
Head of Quality at CallForce Outsourcing Specialists
Cape Town, WC, ZA21 -
Mpendulo Mendu
Recruitment administrator at CallForce Outsourcing Specialists
Johannesburg, GP, ZA1
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