Veritek Global Ltd Information

Veritek Global Ltd makes it easy for OEMs to scale up their after-sales service operations in the UK and Europe and deliver an outstanding customer experience. With Veritek as your service partner, you're not just outsourcing your after-sales services. You're getting a partner operating with accountability, dealing sensitively with customers' machine issues, and delivering after-sales service solutions throughout the equipment lifecycle for all OEM stakeholders. Our after-sales services include: ➡️ Customer service desk support, including a multi-lingual technical support helpline, job logging and management and reporting ➡️ First-line remote engineering support. Immediate response to customer issues from OEM-trained specialists with strong communication skills ➡️ Second-line onsite field services, including installation, calibration, pre-planned maintenance, onsite break-fix, equipment moves and upgrades ➡️Repair centre support, including back-to-base swap services, bench repairs and pre-staging ➡️Refurbishment/recycling: Helps OEMs to achieve sustainability goals by improving the performance of equipment and extending its useful life ➡️Parts and logistics management, including warehousing and logistics Our sector expertise includes the following: ✅ Medical ✅ Ophthalmic ✅ Robotics ✅ Print & Graphics ✅ Photo Imaging ✅ Digital Cinema For case studies, testimonials, helpful preventative maintenance, calibration and repair resources... and more information about how we add value to OEM's after-sales operations, visit our website at www.veritekglobal.com.