RocketReach Subscription Agreement

By subscribing to RocketReach’s paid, premium Services (each, a “Subscription Service”), you must review and agree to our Privacy Policy and Terms of Service, as well as the terms specific to paid subscriptions included herein.

Payment and Renewal

By subscribing to a Subscription Service, you agree to pay RocketReach a fixed subscription fee (the “Subscription Fee”) for either monthly or annual periods (each, a “Subscription Term”) in exchange for the Subscription Services. You will be invoiced, and will pay, the applicable Subscription Fee in advance for the period commencing on the day you subscribe and lasting until the end of the applicable Subscription Term (the “Billing Period”). RocketReach reserves the right, in its sole discretion, to change the payment terms and Subscription Fees upon thirty (30) days’ prior written notice to you, which will be sent to the email address provided by you and maintained under your account. You may cancel your subscription or terminate your account at any time with 30 days written notice to RocketReach at support@rocketreach.co, which cancellation or termination will take effect at the end of your subscription period. In the event that you cancel your subscription or terminate your account, you will not receive any refunds of any kind.

Subscription Fees

You must pay the applicable Subscription Fees at the beginning of every billing cycle, and Subscription Fees are not refundable once paid. The Subscription Fee will remain fixed during the Subscription Term unless you (i) exceed your plan’s allocated monthly cap (in which case you will have the option of purchasing additional Lookups), (ii) change products or base packages, or (iii) subscribe to additional features or products. When a price change applies to you, we will charge or invoice you under the new price structure, starting with the next Billing Period in the Subscription Term, except as provided in Section 5 below (“Fee Adjustments During a Billing Period”). To avoid additional charges, purchase the appropriate tier of Subscription Service for your anticipated needs.

Use License

In addition to the licenses to the Services granted to you in the Terms of Service, subject to your complete and ongoing compliance with the Terms of Service and this Subscription Agreement, RocketReach grants you, solely for your personal use, a limited, worldwide, non-exclusive, non-transferable, non-sublicensable license to generate and use the number of Exports that are part of the subscription you purchased.

Renewal Subscription Term.

Unless you or RocketReach gives the other written notice that it does not intend to renew the subscription, this Agreement will automatically renew the Subscription Term (each, a “Renewal Subscription Term”). Such written notice of non-renewal must be sent no more than ninety (90) days but no less than thirty (30) days in advance of the end of the Subscription Term. The Renewal Subscription Term shall be: (i) on the then-current terms and conditions of this Agreement, and (ii) subject to the renewal pricing provided for in an order form or, if not specified in an order form, on our standard pricing available http://rocketreach.co/pricing. Should you decide not to renew, you may cancel from your account page or send the notice of non-renewal by email to support@rocketreach.co.

End of Subscription Term

The Subscription Term will end on the expiration date and cannot be canceled before its expiration.

Fees During a Billing Period

The Subscription Fee will increase during a Billing Period if you change products or subscribe to additional features for use during the Billing Period. You also will be charged for additional credits used beyond your applicable allotment.

Payment by credit card

If you are paying by credit card, you authorize us to charge your credit card or bank account on a going-forward basis and until you cancel your subscription or you or we terminate your account, for all fees payable at the beginning of the Subscription Term and all subsequent Billing Periods, including upgrades and all applicable taxes. You further authorize us to use a third party (e.g., Braintree, Stripe, PayPal, etc.) to process payments, and consent to the disclosure of your payment information to such third party. You must cancel your subscription before it renews in order to avoid billing of the next periodic Subscription Fee to your account. We will bill the periodic Subscription Fee to the payment method you provide to us during registration (or to a different payment method if you change your payment information). You may cancel your subscription by contacting us at support@rocketreach.co.

Payment Information

You will keep your contact information, billing information and credit card information (where applicable) up to date. Changes may be made on your “Billing Page” within your RocketReach portal. All payment obligations are non-cancelable, and all amounts paid are non-refundable, except as specifically provided for in this Agreement. All fees are due and payable in advance throughout the Subscription Term.

Sales Tax

All stated fees are exclusive of taxes, which we will charge as applicable. You agree to pay any taxes applicable to your use of the Subscription Service. You shall have no liability for any taxes based upon our gross revenues or net income. If you are located in the European Union, all fees are exclusive of any VAT and you represent that you are registered for VAT purposes in your member state. At our request, you will provide us with the VAT registration number under which you are registered in your member state.

Last updated: July 14, 2021