Richard O'Brien Email & Phone Number
Senior Manager, Customer Care - Workforce Management @ Bell Aliant
Richard O'Brien's Location
New Brunswick, Canada
Richard O'Brien's Work
- Senior Manager, Customer Care - Workforce Management @ Bell Aliant
- Global Manager of Workforce Management Planning and Forecasting @ Sitel UK & Ireland
- Forecasting and Scheduling Analysis @ The Minacs Group
Richard O'Brien's Education
- Mount Allison University2000 - 2002
- Atlantic Baptist University
(Business Administration)
1996 - 2000
Richard O'Brien's Skills
- Workforce Management
- Call Centers
- Contact Centers
- Management
- Capacity Planning
- Outsourcing
- Forecasting
- Leadership
- Vendor Management
- Team Leadership
Richard O'Brien's Summary
Richard O'Brien, based in New Brunswick, Canada, is currently a Senior Manager, Customer Care - Workforce Management at Bell Aliant, bringing experience from previous roles at Sitel and The Minacs Group. Richard O'Brien holds a 2000 - 2002 Mount Allison University. With a robust skill set that includes Workforce Management, Call Centers, Contact Centers, Management, Capacity Planning and more, Richard O'Brien contributes valuable insights to the industry. Richard O'Brien has 2 emails on RocketReach.
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