At Omilia we are engaged to provide the most human-like human-to-machine communication experiences and technologies in order to help large enterprises improve the customer care experience. Starting out of a small garage, Omilia is now serving 1 billion conversations, in 30 languages, across 17 countries. With one of the fastest growing NLU solutions in the market, Omilia has been recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as in the IDC Marketscape for Worldwide Conversational AI Software Platforms for Customer Service 2021. Our technology allows the enterprise to take advantage of Open-Question customer care with end-to-end Self-Service to greatly improve customer experience and significantly decrease operational costs. In 2016 Omilia expanded to USA and Canada, counting 33 full production deployments worldwide and case studies with proven KPIs and ROIs across various industries.
View Top Employees from Omilia - Conversational IntelligenceWebsite | https://omilia.com/ |
Revenue | $23.4 million |
Funding | $20 million |
Employees | 351 (293 on RocketReach) |
Founded | 2002 |
Phone | (617) 752-3717 |
Technologies |
JavaScript,
HTML,
PHP
+90 more
(view full list)
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Industry | Software, IT Services and IT Consulting, Software General, Enterprise Software, Natural Language Self-Care, Workforce Optimization, Natural Language Processing, Customer Experience, Artificial Intelligence, Call Center, Data and Analytics |
Web Rank | 3 Million |
Keywords | Conversational Ai, Customer Experience, Operational Cost Reduction |
Competitors | Abzooba, App Orchid Inc, CogniCor Technologies, Kasisto, Inc., Pypestream |
SIC | SIC Code 73 Companies, SIC Code 737 Companies |
NAICS | NAICS Code 541512 Companies, NAICS Code 54151 Companies, NAICS Code 5415 Companies, NAICS Code 54 Companies, NAICS Code 541 Companies |
Looking for a particular Omilia - Conversational Intelligence employee's phone or email?
The Omilia - Conversational Intelligence annual revenue was $23.4 million in 2024.
Panagiotis Kalantzis is the Chief Information Security Officer (CISO) of Omilia - Conversational Intelligence.
293 people are employed at Omilia - Conversational Intelligence.
The NAICS codes for Omilia - Conversational Intelligence are [541512, 54151, 5415, 54, 541].
The SIC codes for Omilia - Conversational Intelligence are [73, 737].