Millennium1 Solutions is now NTT Business Process Outsourcing. Please visit our new company page https://www.linkedin.com/company/ntt-bpo NTT Business Process Outsourcing is a purpose built and performance driven Customer Experience Management organization, delivering end-to-end solutions that support the complete customer journey and lifecycle. We’re here to enable the connected future. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. Through an early engagement and outside-in, outcomes-based approach we help our clients design and deploy the right technology environment, to unlock and enable organizational CX strategy execution. Our Managed Service offering, which includes fully outsourced Contact Center operations, as well as targeted support services such as Managed Quality Assurance, Workforce Management, and Managed Analytics, allows our clients to optimize CX delivery outcomes while protecting revenue and improving profitability. As relentless innovators, we also leverage our dedicated Business Insights and Analytics practice – SmartCX – to understand customer behaviours and preferences, allowing us to continually optimize and improve CX delivery, increase operational efficiency, and improve customer retention and loyalty. Our head office is located in Toronto, Ontario, Canada, with additional offices in Ottawa, Orangeville, Sudbury, Bridgewater, Yarmouth, Edmundston, and Montreal. We also have an offshore captive facility in Manila.
View Top Employees from Millennium 1 SolutionsWebsite | http://www.millennium1solutions.com |
Revenue | $439.9 million |
Employees | 716 (716 on RocketReach) |
Founded | 2013 |
Address | 251 Attwell Drive, Toronto, Ontario M9W 7G2, CA |
Phone | (416) 503-1800 |
Fax | (416) 503-8899 |
Technologies |
JavaScript,
HTML,
PHP
+93 more
(view full list)
|
Industry | Outsourcing/Offshoring, Information & Document Management, Business Development, BPO/Outsource Services, Business Process Outsourcing, Business Services, Outsourcing, Consulting Services (B2B), Real Estate Solutions, Professional Services, Contact Centre Services, Insurance Claims Processing, Credit Card Services, Back Office Administration & Records Management |
Web Rank | 9 Million |
Keywords | Customer Experience, Contact Center, Workforce Management, Customer Behavior Analysis, Customer Loyalty, Customer Retention |
Competitors | Blue Ocean Contact Centers, Performatel, Simpro Solutions Canada, The Sydney Call Centre |
SIC | SIC Code 87 Companies, SIC Code 73 Companies, SIC Code 874 Companies |
NAICS | NAICS Code 561 Companies, NAICS Code 561110 Companies, NAICS Code 5611 Companies, NAICS Code 56 Companies, NAICS Code 56111 Companies |
Looking for a particular Millennium 1 Solutions employee's phone or email?
The Millennium 1 Solutions annual revenue was $439.9 million in 2024.
Christine Barr is the CEO of Millennium 1 Solutions.
716 people are employed at Millennium 1 Solutions.
Millennium 1 Solutions is based in Toronto, Ontario.
The NAICS codes for Millennium 1 Solutions are [561, 561110, 5611, 56, 56111].
The SIC codes for Millennium 1 Solutions are [87, 73, 874].