KANA Software Information

KANA understands the value of great Customer Service experiences. We provide on-premises and cloud solutions for large enterprises and mid-market organizations, and by unifying and maintaining context for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900 enterprises – including many of the Fortune 500 and more than 250 government agencies. At KANA, we help create differentiated and personalized customer experiences that count. KANA is based in Silicon Valley, California and has offices worldwide. For more information visit www.kana.com, phone +1 800-737-8738, and follow KANA on Twitter @KANAsoftware.

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Website	http://www.kana.com
Revenue	$26.43 million
Funding	$49.5 million
Employees	257 (192 on RocketReach)
Founded	1996
Address	2550 Walsh Avenue Suite 120, Santa Clara, California 95051, US
Phone	(408) 830-5400
Fax	(408) 736-7613
Technologies	JavaScript, HTML, PHP +236 more (view full list)
Industry	Software, Software Development, Cloud Computing, Vertical Market Software, Customer Experience Management, Software Development & Design, Internet Services, Media and Information Services (B2B), Multichannel Customer Service, Knowledge Management, Developer Tools, Email Management, Enterprise Software, Online Customer Support Community, Web Self Service, Government CRM, Dynamic Case Management, Social Media Monitoring, Customer Engagement Optimization
Web Rank	25 Million
Keywords	Customer Experience, Customer Engagement, Customer Relationship Management, Knowledge Management
Competitors	9Lenses, BrightTALK, Vizolution, eGain Corporation
SIC	SIC Code 737 Companies, SIC Code 73 Companies
NAICS	NAICS Code 54151 Companies, NAICS Code 54 Companies, NAICS Code 541511 Companies, NAICS Code 5415 Companies, NAICS Code 541 Companies