Dale Clifford's Location
Melbourne, VIC, AU
Dale Clifford's Work
- Innovation Manager @ AGL
- Knowledge, Customer Insights and Operational Support Manager @ IAG
- Knowledge Manager @ Origin Energy
Dale Clifford's Education
- AJ & Smart, Berlin
HCD Design Sprint Facilitation
2019 - 2019 - Luma Institute
Human Centred Design (HCD)
2015 - 2015 - Australian Society for Quality
Lean Six Sigma Green Belt (Business Administration and Management, General)
2012 - 2012
- Curtin University of Technology
Internet Communications
2009 - 2011 - Aegis Global
Certificate IV in Customer Contact (Customer Service Support/Call Center/Teleservice Operation)
2010 - 2011 - Segla International
Lean Six Sigma White Belt (Business Administration and Management, General)
2008 - 2008 - Brisbane North Institute of TAFE
Certificate IV in Training and Assessment (Education)
2007 - 2008 - Brisbane North Institute of TAFE
Certificate IV in TESOL: Teaching English to Speakers of Other Languages (Education)
2007 - 2008 - University of the Sunshine Coast
Japanese Language (Japanese Studies)
2003 - 2003 - Matthew Flinders Anglican College
Business Communication and Technologies
Dale Clifford's Skills
- Knowledge Management
- Process Improvement
- Information Architecture
- Usability
- Business Process Improvement
- Customer Experience
- Intranet
- Contact Centers
- Software Documentation
- Web Development
Dale Clifford's Summary
Dale Clifford, based in Melbourne, VIC, AU, is currently a Innovation Manager at AGL Energy, bringing experience from previous roles at IAG, Origin Energy, Energex and DHL. Dale Clifford holds a 2019 - 2019 HCD Design Sprint Facilitation @ AJ & Smart, Berlin. With a robust skill set that includes Knowledge Management, Process Improvement, Information Architecture, Usability, Business Process Improvement and more, Dale Clifford contributes valuable insights to the industry. Dale Clifford has 2 emails on RocketReach.
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