Glad Group Information

Proudly Australian-owned, Glad Group has been dedicated to working in partnership with clients to achieve their goals since 1989. We offer national capability and the opportunity to tailor a range of property services to individual customers’ needs. We share our customers’ commitment to service excellence, sustainability and innovation. We have a proven track record in assisting clients to improve operational efficiency. Today, Glad Group offers a national platform of services, including: - Cleaning - Security - Maintenance - Concierge - Environmental solutions. Glad Group also offers a well-established integrated services model, which is a combination of any of our service offerings. Glad Group’s integrated service model means clients benefit from seamless delivery of all services, cost efficiencies, the employment of uniform technology and streamlined reporting. We also offer clients additional support through our National Communications Centre (NCC), a centralised command, control and help desk facility operating 24/7, which is backed by A Grade certification from ASIAL. We continually invest in advanced IT platforms, sustainable initiatives and developing a very experienced work force encompassing senior property and educational executives. We are committed to achieving customer service excellence through our values of innovation, transparency and creating a supportive environment for our people. We create partnerships with our clients and deliver high-quality solutions that ensure high stakeholder satisfaction, lower-risk profile and cost efficiencies. A core value for our business is that our business transactions are always conducted in a professional, upfront, honest and transparent manner. We believe that a committed and loyal workforce benefits Glad and our clients, as such, we work hard to support our people with skills and capability training, career development, and reward and recognition programs.