Senior Service Management and Customer Experience Consultant @ Willis
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Wayne Hooper Location
Sandhurst, GB
Wayne Hooper Work
2025 -
now Senior Service Management and Customer Experience Consultant @
2023 -
2024 Senior Director - Global Technical Operations @
2022 -
2023 Senior Director - Global Network Security @
2021 -
2022 Director - Global Technical Support @
2018 -
2021 Senior Manager - Windows Technical Support @
2011 -
2018 Manager - Windows Technical Support @
2008 -
2011 Systems Administrator - Windows @
2007 -
2008 Technician - Support Specialist @
2006 -
2007 Team Leader - Data Centre Operations @
2005 -
2006 Technician - Data Centre Operations @
Wayne Hooper Education
University of Portsmouth
1:1 (Computer Networking Management and Design)
2001
-
2005
Wayne Hooper Skills
Servers
Windows Server
Windows
DNS
IIS
Cluster
Virtualization
VMware
System Administration
ITIL
High Availability
Active Directory
Red Hat Linux
SQL Server
Server Architecture
Rackspace Cloud
Operating Systems
Group Policy
TCP/IP
Coaching & Mentoring
Presenter
SQL
Troubleshooting
Integration
Sales
Training
Managed Services
Coaching and Mentoring
Management
Services
Microsoft Excel
Networking
Data Center
Microsoft Office
Leadership
Information Technology
Technology
IT Service Management
Wayne Hooper Summary
Wayne Hooper, based in Sandhurst, GB, is currently a Senior Service Management and Customer Experience Consultant at WTW. Wayne Hooper brings experience from previous roles at Rackspace Technology. Wayne Hooper holds a 2001 - 2005 1:1 in Computer Networking Management and Design @ University of Portsmouth. With a robust skill set that includes Servers, Windows Server, Windows, DNS, IIS and more. Wayne Hooper has 2 emails on RocketReach.
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