Location
El Paso, TX, US
Work
- Director of Client Services Retirement Services @ ADP
- Director Of Operations, Customer Service Department @ Centene Corporation
- Director of Operations, Members Services @ Centene Corporation
- Director, Sales Production, Workforce @ Sears Home Services
- National Sales Production Manager @ Sears Home Services
- Manager Customer Service and Director of Outbound Dialing Operations @ The Scooter Store
- Assistant Branch Manager @ Asset Acceptance
- Assistant Branch Manager @ Production Tool Supply
- Military Police K-9 @ United States Marine Corps
Education
- Wayland Baptist University
Master's degree (Business Administration and Management, General)
2011 - 2013 - Oakland University
BS (Business)
1997 - 1999
Skills
- Leadership
- Lean Six Sigma
- Call Center
- Call Centers
- Forecasting
- Customer Satisfaction
- Sales Operations
- Team Building
- Process Improvement
- Cross-functional Team Leadership
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