Paul Jamieson Email & Phone Number
General Manager Operational Enablement @ Bendigo and Adelaide Bank
Location
Melbourne, Victoria, Australia
Work
- General Manager Operational Enablement @ Bendigo and Adelaide Bank
- Executive and General Manager - Group Capacity Planning, Strategy and Operational Excellence @ National Australia Bank
- Director of Planning, MI and Support (CoE) @ Sainsbury's
- Group Director for Global WFM, Insight and MI @ Barclays
- Director of Strategy and Planning @ TalkTalk
- Head of Planning, Resource and MI @ Morgan Stanley
- Senior MI and Resource Mgr @ BBC
Education
- FINSIA
Career Qualified In Banking (Banking and Financial Support Services)
2022 - 2022 - Langside College
Higher National Diploma (Business/Commerce, General)
- Carlisle College
Higher National Certificate (Organic Chemistry)
Skills
- Contact Centers
- Call Center
- Performance Management
- Change Management
- Outsourcing
- Workforce Management
- Team Management
- Service Delivery
- Telecommunications
- Customer Retention
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