Paul Egger Location
- Burnaby, BC, CA
Paul Egger Work
- 2026 - now Retired @ undefined
- 2024 - 2026 VP Digital Operations @
- 2014 - 2024 VP IT Outsourcing Practice @
- 2011 - 2014 VP Business Transformation and Technology Operations @
- 2018 - 2026 Vice President - Digital Services @ TELUS International
- 2010 - 2010 VP Contact Center Operations @
- 2008 - 2009 COO @
- 2007 - 2007 VP for IT @
Paul Egger Education
- Simon Fraser University
Bachelors (Computer Science)
1986 - 1989
Paul Egger Skills
- Outsourcing
- Offshoring
- Leadership
- Capacity Planning
- Quality Management
- IT Strategy
- Customer Experience
- Six Sigma
- BPO
- Customer Relationship Management Crm
- Technical Management
- Business Transformation
- Technology Management
- Call Center
- ITIL
- Customer Satisfaction
- Telecommunications
- Business Analysis
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Agile Application Development
- Quality Assurance
- Workforce Management
- Project Portfolio Management
- Operations Management
- Contact Centers
- IT Operations
- Program Management
- Business Process Outsourcing Bpo
- Business Process
- Cross Functional Team Leadership
- Change Management
- Enterprise Mobility
- Sla
- Business Intelligence
- Business Process Improvement
- Management
- Inbound Marketing
- Transition Management
- Service Delivery
- Call Centers
- Key Performance Indicators
- CRM
- IT Service Management
- Business Process Outsourcing
- Customer Relationship Management
Paul Egger Summary
- Paul Egger, based in Burnaby, BC, CA, is currently a Retired at undefined. Paul Egger brings experience from previous roles at TELUS Digital and TELUS International. Paul Egger holds a 1986 - 1989 Bachelors in Computer Science @ Simon Fraser University. With a robust skill set that includes Outsourcing, Offshoring, Leadership, Capacity Planning, Quality Management and more.
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