Location
United Kingdom
Work
- Group IT Director @ Halfords Ltd
- IT Director @ Halfords
- Head of IT Strategy and Delivery @ Halfords
- Head of Business Transformation and Technology @ Jones Bootmaker
- Director @ Holden Consultancy Services
- Head of IT @ Brantano & Jones Bootmaker
- Head of IT Service Delivery @ New Look
- Information Systems Manager @ Home Retail Group PLC
- Head of IT Services @ Rolls-Royce
- Multi Channel Applications and Group Infrastructure Support Manager @ Home Retail Group PLC
Education
- Assist Knowledge Development
BCS Certificate ( IS Consultancy Practice )
2013 - 2013 - Stayahead Training Ltd.
ITIL v.3 ( Service Strategy module )
2010 - 2011 - Stayahead Training Ltd.
ITIL v.3 ( Continual Service Improvement module )
2010 - 2011
- Stayahead Training Ltd.
ITIL v.3 ( Managing Across The Lifecycle (MALC) )
2010 - 2011 - Stayahead Training Ltd.
ITIL v.3 ( Service Transition Module )
2010 - 2010 - Stayahead Training Ltd
ITIL v.3 ( Foundation )
2009 - 2009 - Stayahead Training Ltd
ITIL v.3 ( Service Operation Module )
2009 - 2009 - Stayahead Training Ltd.
ITIL v.3 ( Service Design Module )
2009 - 2009 - Chartered Institute of Transport and Logistics
NVQ Level 3 ( Management and Logistics )
2006 - 2007 - de Ferrers High School
GCSE ( 11 subject passes )
1992 - 1997
Skills
- ITIL
- PRINCE2
- IT Outsourcing
- Business Relationship Management
- IT Relationship Management
- Program Management
- Portfolio Management
- Team Management
- Leadership
- Service Delivery
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ViewEmmi Hicks
Executive Pa to Chairman, Chief Executive Officer and Retail Director
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