Location
Orlando, Florida, United States
Work
- Client Support Consultant @ ADP
- Client Support Consultant - Tax Profile Management @ ADP
- Travel Writer @ Examiner.com
- Senior Customer Service Representative @ Houghton Mifflin Harcourt
- Technical Writer @ Clarity Consultants
- Customer Service Representative @ Broadview Networks
- User Account Management Representative @ AT&T
- Supervisor @ Sprint
Education
- University of Central Florida
Master of Arts (M.A.) ( Communication and Media Studies)
2013 - 2015 - University of Central Florida
Bachelor of Arts (B.A.) ( English)
2009 - 2012
Skills
- Technical Writing
- Customer Service
- Creative Writing
- Training
- Microsoft Office
- Editing
- Customer Satisfaction
- Proofreading
- Call Center
- Copy Editing
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