Michael Thorne Location
- Arlington, TX, US
Michael Thorne Work
- 2022 - now SVP Client Services @
- 2021 - now Business Owner @ Mikes Good Home Investments
- 2017 - 2022 Division Vice President @ Conduent Inc.
- 2008 - 2016 Division Vice President @ Xerox Business Services (became Conduent)
- 2007 - 2008 General Manager @ ACS XEROX Company
- 2005 - 2007 Managing Director @
- 2001 - 2005 Principal, Consultant @ Paravel Strategy Group
- 1999 - 2001 President @ Innovative TeleSolutions
- 1986 - 1997 President @ TeleQuest Teleservices
Michael Thorne Education
- Baylor University
BBA (Marketing & Broadcasting)
- Texas McCombs School of Business
Masters of Business Administration
- The University of Texas at Austin - The Red McCombs School of Business
Master of Business Administration (M.B.A.)
Michael Thorne Skills
- Call Center
- Outsourcing
- BPO
- Operations Management
- Performance Management
- Customer Satisfaction
- Vendor Management
- Call Centers
- Leadership
- Management
- Business Development
- Process Improvement
- Training
- Service Delivery
- Program Management
- Business Process Improvement
- Business Analysis
- CRM
- Customer Experience
- Analysis
- Team Building
- Customer Retention
- Change Management
- Team Management
- Human Resources
- Account Management
- Recruiting
- Project Management
- Team Leadership
- Business Administration
- Leases
- Start Ups
- Development
- Direct Marketing
- Fundraising
- Promotional Literature
- Teleservices
- Shareholders
- DSL
- Design
- Project
- Temporary Placement
- Software Development
- Managerial Finance
- Responsibility
- Project Planning
- Document Management
- Growth Management
- Attract
- Goldmine
- Agents
- Capital
- Data Management
- Execution
- Legal
- Coordination
- Employee Benefits
- Financial Strategy
- Insurance
- Major Clients
- Top Producer
- Copywriting
- Strategy
- Microsoft CRM
- Legislation
- Coordinated
- Contact Management
- American
- Growth Strategies
- Interviews
- Reports
- Furnishings
- Sales and Marketing
- Not for Profit
- Ethernet
- Home
- Bridge
- Messaging
- News
- Web Design
- Accounting
- Business Strategy
- Network Solutions
- Program Implementation
- Plan Implementation
- Mergers and Acquisitions
- Customer Service
- Market Planning
- Consulting
- Operational Evaluation
- B2b
- Sold
- Project Implementation
- Services
- Cables
- Customer Base
- Asia
- Insurance Planning
- Reporting
- Raising
- Due Diligence
- Crisis Management
- Research
- Chapter 11
- Healthcare
- Representation
- Telecommunications
- Contractual Agreements
- Contact Centers
- Data Conversion
- Market
- Space
- Sizes
- Trade Shows
- Organizational Development
- Offering
- New Business Development
- Academic
- Profit
- Strategies
- Technology
- Technology Implementation
- Labor Issues
- Network Communications
- Chicago
- Conferences
- RFP
- Evaluation
- Business Acquisition
- Switching
- Fundamental Analysis
- Business Planning
- Succession Planning
- Vendors
- Presentations
- Distribution
- Major Accomplishments
- Financial Services
- Guaranteed
- Proposal Writing
- Net
- Multi Cultural Environment
- Negotiation
- Medical Devices
- Legal Assistance
- Marketing
- Wireless
- Funding
- Internal Controls
- Conceptual Modeling
- Executive Management
- System
- Information Technology
- Sales
- Sales Presentations
- Databases
- Marketing Management
- ATM networks
- Finance
- Lead Generation
- Qualifying Prospects
- Cost Accounting
- Networking
- Fiber Optics
- Languages
- Bankruptcy
- Supply Chain Management
- Operations
- Integration
- Private Equity
- Texas
- Data Integration
- Strategic Planning
- Process Planning
- Telemarketing
- Networking Infrastructure
- Creditors
- Leadership Development
- Regulations
- Federal Law
- Selling
- Client Services
- Microsoft Project
- Business Process Outsourcing Bpo
- Technology Solutions
- Business Process Outsourcing
Michael Thorne Summary
- Michael Thorne, based in Arlington, TX, US, is currently a SVP Client Services at ibex. Michael Thorne brings experience from previous roles at Mikes Good Home Investments, Conduent Inc., Xerox Business Services (became Conduent) and ACS XEROX Company. Michael Thorne holds a BBA in Marketing & Broadcasting @ Baylor University. With a robust skill set that includes Call Center, Outsourcing, BPO, Operations Management, Performance Management and more. Michael Thorne has 3 emails and 2 mobile phone numbers on RocketReach.
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