2007 -
2008 Business Process Improvement Manager @
2004 -
2007 Policy and Procedure Specialist @
2002 -
2004 Customer Service Coach @
2001 -
2002 Customer Service Associate @
Michael Margowski Education
Northwestern University
Bachelor’s Degree (English Major in Writing)
2011
-
2017
Michael Margowski Skills
Internal Communications
Communications Planning
Strategic Communications
Telecommunications
Customer Experience
Customer Satisfaction
Strategy
Customer Retention
Business Process Improvement
Wireless
Vendor Management
Mobile Devices
Call Centers
B2B
Call Center
Program Management
Marketing Communications
CRM
Product Marketing
Corporate Communications
Cross-functional Team Leadership
Team Leadership
Leadership
Team Building
Customer Service
Coaching
Process Improvement
Virtual Teams
Cross Functional Team Leadership
Michael Margowski Summary
Michael Margowski, based in Chicago, IL, US, is currently a Enterprise Communications Manager at T-Mobile. Michael Margowski brings experience from previous roles at UScellular and U.S. Cellular. Michael Margowski holds a 2011 - 2017 Bachelor’s Degree in English Major in Writing @ Northwestern University. With a robust skill set that includes Internal Communications, Communications Planning, Strategic Communications, Telecommunications, Customer Experience and more. Michael Margowski has 4 emails and 1 mobile phone numbers on RocketReach.
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